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Solidteknics
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Solidteknics

About Solidteknics

Solidteknics was founded in 2014 by mechanical engineer and keen cook Mark J. Henry. Tired of the disposable, synthetic-coated pans piling up in our landfills, Mark envisioned a whole new era in cookware. One that was better for our health, and our planet. It took two decades of R&D to launch the first of Solidteknics’ many world-first kitchenware innovations - a seamless one-piece pan, wrought from a single sheet of iron. Free from toxins, heavy metals, synthetic coatings, and durable enough to last for centuries.

Now manufacturing in both Australia and the USA, Solidteknics’ range of healthy, sustainable and multi-generational kitchen tools are in thousands of professional kitchens and happy homes, all over the world.

We are committed to continuing to launch world-class cookware innovations that are better for you and for our planet. Cookware that will become treasured heirlooms, passed down for generations to come.

Terms & Conditions

All Solidteknics pans come with simple multi-century warranty for all defects related to materials or manufacturing that occur during normal cooking. This is a manufacturing warranty for defects, and not valid for improper use, lack of maintenance, abuse, or ‘change of heart’.

In effect, there is no time limit on our warranty: we will replace all genuine warranty claims, in whichever century they are returned! This is not a marketing gimmick: this is just solid engineering. Our cookware is wrought from one solid piece of very tough metal, with no coatings or joins. Our engineering and materials expertise gives us the confidence that – when treated with a normal, recommended level of care – our cookware will last for centuries.

Returns

If you would like to return your product for any reason please contact Made to Last initially.

If there is an issue with the item when it arrives or a manufacturing fault then we will cover the cost of the return postage and a replacement/refund. Please provide images or video of the issue to help expedite the return.

If you have simply changed your mind then you will need to cover the cost of the return postage.

Once the item is received back at the factory and checked we will then issue your refund.

Initially please contact us at suppo[email protected] to get the address to send your return to.

Delivery

The delivery time frame varies from 3 to 5 business days, contingent on our warehouse's processing schedules. Shipments will be sent via DHL's next-day delivery service. If the customer provides a mobile number, they will receive DHL delivery notifications once the order is packed and prepared for shipping.

Customer Reviews for Solidteknics

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2023 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Platinum award for 2022 and 2021 too.

The reviews below relate to our customer service and product quality for Mullan Lighting exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.