Original BTC

About Original BTC

Established in 1990 by Peter Bowles, Original BTC began life as an Oxford based home lighting brand and has secured two further lighting brands; heritage marine lighting manufacturer Davey Lighting and LED lighting manufacturer Beadlight, under its umbrella. With a family history steeped in retail, manufacturing and design, Peter designs the company’s products in conjunction with his son Charlie who became Director in 2012.

Original BTC, Davey Lighting & Beadlight each offer a diverse and unique range of lighting designs. All brands draw inspiration from Britain’s rich post industrialisation history as well as incorporating modern tastes and trends with our very latest innovative designs.

Here is a video that shows how one of our best selling pendant lights is made:

Quality, detail and an interesting mix of materials are integral to each brand’s designs. These are created by using the best quality raw materials to their upmost capability, paying great attention to the concept and form.

From using centuries old techniques to the very latest technology, all lights are handmade and manufactured in the UK. Six production facilities include a metalworks, glassworks, and a Stoke-on-Trent bone china factory rescued from closure in 2002.

It is here where the lighting designs, whether crafted from versatile bone china, the finest aluminium, copper, brass and iron, come to life.

The detailing of cotton braided cables, satin chromed bases & contrasting coloured shades make Original BTC, Davey Lighting and Beadlight’s products uniquely distinctive and popular in Europe and beyond.

 

Customer reviews for Original BTC

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2017 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK.

The reviews below relate to our customer service and product quality for Original BTC exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.

Service
For the price it is very poor quality of materials, and fitting.
The delivery was OK, however the product was not up to the quality that you would expect for the price. Communication to the customer is very poor, I sent an email as guided by your instruction, one week ago, with NO reply as of today! I requested assistance to put the lamp together, and informed them in the email that the screws were of poor quality, and I requested 3 more screws Putting the light together with the poor quality of screws. The two gaskets, these were too proud for the areas they were to be fitted to. The whole fitting of the well glass, was aa serous challenge, despite the instructions. The glass ring, again the rubber gasket was too big and NOT fit for purpose, as your try to screw glass ring and the reflector into place, the joint comes out of place. To cover the spaces between the above, silicone HAD to be applied. I am not looking forward to when the LED bulb needs replacing. Needless to say I would NOT RECOMMEND THIS ITEM
Products
Dockside Wall Light by Davey Lighting
Please review my comments in part 1
by William Pritchard
Date: August 17, 2017
Service
Very helpful team
Very helpful team. The product - sent directly from the supplier - was faulty. The team responded immediately to sort out the issue and a replacement product was arranged within a week or so.
Products
Primo Table Light By Original BTC
Faulty on arrival which was a shame because it's a lovely item. Replacements quickly arranged without any debate.
by Verified Customer
Date: March 09, 2017
Service
Excellent service by Made to Last
Faultless
Products
100W Frosted Glass-Davey Lighting
Excellent
by Chris Fayers
Date: October 23, 2016

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