One Foot Taller Product List
You should complete this declaration if you are 'chronically sick or disabled' and the goods or services are for your own personal or domestic use. A family member or carer can complete this on your behalf if you wish.
You can find out more from the Helpsheets on the GOV.UK website or by telephoning the VAT Disabled Reliefs Helpline on Telephone: 0300 123 1073. HMRC staff cannot advise whether or not an individual is chronically sick or disabled.
A person is ‘chronically sick or disabled’ if he or she is a person:
- with a physical or mental impairment which has a long term and substantial adverse effect upon his or her ability to carry out everyday activities
- with a condition which the medical profession treats as a chronic sickness
It does not include an elderly person who is not disabled or chronically sick or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
For more information on VAT exemption please read this.
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About One Foot Taller
Terms & Conditions
Returns to be sent with 'customer name' and 'order no' clearly marked on the box so that we can identify them.
Whether 'change of mind' or 'faulty goods' the cost of return cannot be covered by One Foot Taller. Refunds will be made on product costs but not delivery costs.
If you find something wrong/faulty/damaged with your product then please let us know within 14 days of receipt and within 30 days for a change of mind.
Delivery costs £12 for most of our products and we aim to deliver within 21 days of your order.
If for any reason there is a delay in the despatch of your order then we will let you know in advance via the Made to Last team.
Customer Reviews for One Foot Taller
At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.
It seems to be working well!
We are very proud to have been awarded the 2023 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Platinum award for 2022 and 2021 too.
The reviews below relate to our customer service and product quality for Mullan Lighting exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.