Facebook Pixel
Netherton Foundry
Number of reviews:22
Ratings:
4
Out of 5

Netherton Foundry Product List

Items 1-18 of 131

per page
Set Ascending Direction

Items 1-18 of 131

per page
Set Ascending Direction
Netherton Foundry

About Netherton Foundry

Netherton Foundry is a family owned business located in South Shropshire. We sit right in the birthplace of the European Industrial Revolution. We wish to look again at the values that inspired this amazing period of creativity and energy. However, we also wish to learn from their mistakes and avoid the misuse of this beautiful county. Our company objective is to design and build quality products made from materials sourced in Shropshire and its neighbouring counties. In our own small way, we are committed to reducing our impact on this fragile plant by building products that will last, from materials we trust.

Terms & Conditions

We warrant your new Netherton Foundry Shropshire item for 24-months from date of purchase, provided that your usage is domestic; provided that you use and maintain the item in line with the instructions.

Problems and advice
If you think you have a problem with your product or need advice on how to use it, please use the contact details shown in your order confirmation email. Always contact us through one of these channels BEFORE returning an item. We find in most cases, we can resolve the problem over the phone/by email.
Before contacting us, take a note of your product's Identification number electrical items and clocks only. You can find this on the label on the bottom of the product or on the back of your clock.
In order to help you, we will need to know this number each time you contact us.

Always retain your packaging and proof of purchase; if you return an item to us, always enclose a copy receipt and contact details name, contact, etc please. If you are returning an item within 7-days of receipt under the Distance Selling Regulations, we can only offer a product refund if the item is returned in an as-new condition, saleable once checked and re-sealed by us.

If your product purchase is made via a retailer or any web seller other than Netherton Foundry or Netherton Foundry on Amazon and E-bay, please be aware it is that company that has your money, not us. Therefore, if you want to return an item and a credit is authorised, it is that company who has your money, and therefore it is that company which will refund your purchase price.

We will not reimburse return postage charges, if the item is returned under the Distance Selling Regulations or where an item is returned but is found to be faultless. Therefore, always contact us first, as described above.

Your rights under the Distance Selling Regulations are not affected. Allow a max of 28-days for orders to be fulfilled, though our target is to process all orders within 2-working days from receipt.

Returns

Return Period: 14 days
Customer should return products in the original packaging to Unit 6 Netherton Workshops, New Road, Highley, Shropshire WV16 6NN. If the product is proven to be faulty we will refund postage and refund MADE TO LAST the value of our invoice to them. If customer returns a product because they do not want it, they are liable for postage costs and we will refund MADE TO LAST the value of the product.

Delivery

We despatch on 48 hour Parcelforce delivery service. Single parcels will be charged at £10

Customer Reviews for Netherton Foundry

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2021 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Gold award every year from 2017 until 2020.

The reviews below relate to our customer service and product quality for exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.