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Mullan Lighting
Number of reviews:97
Ratings:
4.6
Out of 5

Mullan Lighting Product List

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Mullan Lighting

About Mullan Lighting

Each light is individually hand crafted in Ireland, every piece being hand finished and painted, making each piece individual and unique.

Illuminate interiors in the most flattering light with this collection of timeless lighting designs. Each light is individually hand crafted, every piece being hand finished and painted, making all our lights individual and unique. Our range varies from vintage luminaires to timeless classics. Simple and elegant, they will immediately harmonise with your interior scheme and highlight your chosen area of focus. Within this collection we offer five types of lights - Pendant, Chandelier, Wall, Flush Mounted and Table Lamps. Most of our designs also benefit from having a complimentary family of products to ensure the design characteristics are consistent throughout your interior setting.

Terms & Conditions

The Product
If you are dissatisfied with any of the products we deliver, please contact us within 24hrs of receiving them. All our products are made to order. The Company is free of committing any design improvements without notification. Images in the catalogue or on the website may vary from the final product. We work daily to enhance the quality of our products aesthetics, usability and reliability.

Delivery
Delivery time is normally 2-3 weeks. However we can respond to more urgent turnaround times if necessary. Please contact us if you require a quicker turnaround time. Due to the nature of bespoke manufacturing, expected turnaround times cannot be guaranteed, however we endeavour to achieve these times if at all possible.
Please inform us of any breakages or missing items within 24 hours of receiving your delivery.

Returns
As all products are made to order, we charge a minimum 30% return fee. All customised orders cannot be returned as they have been personalised for your order and cannot be used for future orders. It is expected that the goods will be returned in the same condition they are received by you. You are liable for all postage costs and breakages incurred during the return delivery.

Cancellation
Orders maybe cancelled within 72 hours of the order being placed unless the goods have already been despatched. Please contact the office for confirmation of the status of your order. The amount will be refunded using the same method the order was placed.

Extent of Liability
All goods sold on this site are carefully checked and tested. Under no circumstances whatsoever shall the liability of any parties involved in the supply of products via this site exceed the invoice value of any goods supplied.
Use

Please make sure instructions are read carefully before use and the correct bulb is used.

Returns

Return Period: 28 days
All products that are unwanted for any reason must be returned to Mullan within 28 days. Please contact us on the details given in the order confirmation email prior to returning to get details from us on how to return the products to Mullan.

Delivery

Delivery costs £15 per box so orders for multiple lights may not incur a larger delivery cost than a single light. However - we offer free delivery on all Mullan orders with a value greater than £100. Delivery will happen within 10 business days.

Customer Reviews for Mullan Lighting

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2021 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Gold award every year from 2017 until 2020.

The reviews below relate to our customer service and product quality for Mullan Lighting exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.

Service
Highly recommend!
Love this item! Great quality, looks awesome in our new office!
Products
Great selection of quality products, maybe a little more expensive but worth paying for the quality.
Verified Customer
13 Apr 2021
Service
efficient ordering and delivery
Products
Good quality and reasonable price
Verified Customer
9 Apr 2021
Service
The neutral and live cable insulations were damaged close to the point of wire exposure. Remedied by insulating tape which I shouldn't really have to use on a new product. No fitting screws / rawplugs supplied which one usually finds with this type of product. No fitting instructions.
Products
......................................
Verified Customer
7 Apr 2021
Service
Happy with product. Came well packed. Looks good.
Goog service
Sharon Bierer
19 Mar 2021
Service
Very good.
Products
Looks great with the light fitting. Light given off is very yellow - ok for my small cloakroom but would need to look for alternative colour if it was in a different room.
Bought this for my cloakroom and it looks great. The electrician thought the electrical part of the light was excellent.
Verified Customer
14 Mar 2021
Service
Really great quality!
Very good service, well packed and arrived in good time, stylish, we are very pleased.
Products
Soft warm light would buy again
Perfect for an industrial style kitchen
Looks even better than the photo
Verified Customer
3 Mar 2021
Service
Great Website for buying well made products.
Lovely website easy to navigate. Great communication from them, and speedy delivery
Products
Really well made quality light. The heavy glass shade gives out a lot of light. We used a 15w LED bulb as we have a very old, dark cottage. The delivery was quick, and the light was very well packed. Absolutely delighted with it.
Jean Fitzpatrick
25 Feb 2021
Service
Lovely product; very good service
Lovely product. Bit of a delay, but understandable in the current circumstances. Customer service very good in keeping me updated.
Products
Lovely product, looks great
Verified Customer
16 Feb 2021
Service
Good quality.. good delivery and packaging.. not put the lights up as yet but seems ok
Verified Customer
5 Feb 2021
Service
The lights are great and arrived quickly
I ordered 5 lights for my hall and landing. The lights arrived before the estimated date and look great
Products
These lights look very stylish
Verified Customer
15 Jan 2021
Service
Pleased with their responsiveness
Ordering was easy. I had a follow up conversation with Emma and was able to get a discount for the large number of item I ordered. Everything arrived within the time I was promised. Pleased with my experience.
Products
Excellent lights. Looks perfectly in place in our grade 2 listed hall. I use 45 watt Philips trueforce lamps with them. The result is stunning.
Mahf
27 Nov 2020
Service
You will have to return your item to their supplier, at your cost!
Seems strangely ironic that Feefo have contacted us and asked us for feedback, when our experience was anything but good! Products seemed nice, but the customer service is anything but. You will have to return any unwanted products to their supplier, not to Made to Last, who refuse to accept their obligations as a retailer. We were told that the only way we would get a refund is to return the lights to their supplier, in Ireland, at a cost of £48. Thankfully it was only Ireland and not further afield! Despite requests, Made to Last seem reluctant to operate under the distance selling regs and as such we have been forced to escalate this in order to reclaim the postage costs that we were forced to pay in order to obtain a refund. Thankfully this isn’t an experience that we have ever had elsewhere, not that we often have the need to return anything!
T Page
8 Nov 2020
Service
Good service
Made to Last were quick to answer my questions about the product. They did make an error and only sent one of two items, but were quick to rectify their mistake and send the missing product out to me.
Deborah Patterson
5 Nov 2020
Service
Great product and excellent cu at toner service
Products
Excellent quality product
Verified Customer
4 Nov 2020
Service
Beautiful light fitting
Excellent service
Products
BeautiFul light fitting for my office
Verified Customer
18 Oct 2020
Service
Beautiful decorative lighting at a fair price. Very helpful when I called up with a query about my order. My new downlights have lit up a very dark hallway and I am absolutely delighted
Products
Stunning decorative downlights - couldn't be happier
Verified Customer
15 Oct 2020
Service
very good service
Products
good product. good packaged delivery
Verified Customer
27 Aug 2020
Service
Excellent quality product at a competitive price
Good service and communication, product arrived sooner than initially specified, would recommend
Products
Good quality, well made and finished, looks really stylish, unfussy yet interesting, at by far the best price anywhere online.
Verified Customer
27 Aug 2020
Service
Well packaged and arrived soon after phone call to them re delivery. Items are as described and very satisfied with them.
Products
see review on delivery...
Jo Beaumont
3 Jul 2020
Service
Brilliant Quality and Great Communication
My lights arrived a little later than expected, but the Made to Last team were excellent communicators when I asked for an updated delivery date. The quality of the lights is fantastic too - they look just perfect in my redecorated room.
Products
Look even better than expected. Arrived very well packaged and are of a brilliant quality. Love them!
Verified Customer
25 Jun 2020