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Mullan Lighting
Number of reviews:110
Ratings:
4.5
Out of 5

Mullan Lighting Product List

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Mullan Lighting

About Mullan Lighting

Each light is individually hand crafted in Ireland, every piece being hand finished and painted, making each piece individual and unique.

Illuminate interiors in the most flattering light with this collection of timeless lighting designs. Each light is individually hand crafted, every piece being hand finished and painted, making all our lights individual and unique. Our range varies from vintage luminaires to timeless classics. Simple and elegant, they will immediately harmonise with your interior scheme and highlight your chosen area of focus. Within this collection we offer five types of lights - Pendant, Chandelier, Wall, Flush Mounted and Table Lamps. Most of our designs also benefit from having a complimentary family of products to ensure the design characteristics are consistent throughout your interior setting.

Terms & Conditions

The Product
If you are dissatisfied with any of the products we deliver, please contact us within 24hrs of receiving them. All our products are made to order. The Company is free of committing any design improvements without notification. Images in the catalogue or on the website may vary from the final product. We work daily to enhance the quality of our products aesthetics, usability and reliability.

Delivery
Delivery time is normally 2-3 weeks. However we can respond to more urgent turnaround times if necessary. Please contact us if you require a quicker turnaround time. Due to the nature of bespoke manufacturing, expected turnaround times cannot be guaranteed, however we endeavour to achieve these times if at all possible.
Please inform us of any breakages or missing items within 24 hours of receiving your delivery.

Returns
As all products are made to order, we charge a minimum 30% return fee. All customised orders cannot be returned as they have been personalised for your order and cannot be used for future orders. It is expected that the goods will be returned in the same condition they are received by you. You are liable for all postage costs and breakages incurred during the return delivery.

Cancellation
Orders maybe cancelled within 72 hours of the order being placed unless the goods have already been despatched. Please contact the office for confirmation of the status of your order. The amount will be refunded using the same method the order was placed.

Extent of Liability
All goods sold on this site are carefully checked and tested. Under no circumstances whatsoever shall the liability of any parties involved in the supply of products via this site exceed the invoice value of any goods supplied.
Use

Please make sure instructions are read carefully before use and the correct bulb is used.

Returns

Return Period: 28 days
All products that are unwanted for any reason must be returned to Mullan within 28 days. Please contact us on the details given in the order confirmation email prior to returning to get details from us on how to return the products to Mullan.

Delivery

Delivery costs £15 per box so orders for multiple lights may not incur a larger delivery cost than a single light. However - we offer free delivery on all Mullan orders with a value greater than £100. Delivery will happen within 10 business days.

Customer Reviews for Mullan Lighting

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2021 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Gold award every year from 2017 until 2020.

The reviews below relate to our customer service and product quality for Mullan Lighting exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.

Service
Poor Customer Service
Very poor customer service. Problems with delivery of the order. Two weeks after the advised delivery date and much chasing from my end, still no goods and no confirmed delivery date, so I cancelled the order. Hopefully the refund will be easier!
Verified Customer
28 Sep 2021
Service
Good service delivery service great
Quality product, helpfull staff, easy to order
Products
As above as above as above
Peter Allen
21 Sep 2021
Service
Didn't turn up yet!
Didn't turn up yet!
Products
Duno, haven't had it yet!
Steve Armstrong
12 Aug 2021
Service
Poor and needs to improve.
In my opinion the service was very poor. There has been little communication from Made to Last re order. Only part of the order has arrived and still waiting for half the order. The one item that has arrived I am satisfied with.
Products
The item has arrived and sits nicely on the ceiling doing what it should do. The aesthetics of the item are good.
This item has not yet arrived, so I cannot give a rating for this item. When it arrives I shall consider
MARK ANDREWS
5 Aug 2021
Service
Highly reccommend
Great product, great prices, speedy delivery. Very happy.
Products
love this lamp! it looks great in out new dining room :)
Edviges Aroeira
2 Aug 2021
Service
Good quality, delivery as expected
Delivered as expected no problems
Products
All as expected no problems
Danny
24 Jun 2021
Service
images on site differ greatly to the product that arrived
great items on the sit. photos look completely different colouring to the items that turned up though. not great!!
Products
item is as described and pictured
looks great apart form how different the colouring is from the website image. looks more of a brused nickle colour on the site and evene though its description says brass finish in reality is a bright aged yellow!!
Verified Customer
1 Jun 2021
Service
Helpful,friendly staff.Prompt delivery.Excellent product.
Verified Customer
26 May 2021
Service
They kept me updated with delivery and product arrived within time frame given
Products
It is a beautiful well made lamp and looks even better in the flesh. A well ma de quality product.
Lorraine Faulkner
3 May 2021
Service
Beautiful, high quality item.
Products
Beautiful, high quality item.
Verified Customer
2 May 2021
Service
Beautiful retro light
Excellent service and product arrived the day I was told!
Products
An arrange of products at a good price! Easy website and delivery on time.
Lisa Maynard
2 May 2021
Service
Good Product - Poor service
After spending a considerable sum of money on the product, it would have been nice to include batteries, and some fitting instructions. I had to enquire about both. The information subsequently provided was basic and insufficient
Products
Comments already given - No batteries provided or even mentioned, inadequate fixing instructions (after receiving none at all in the first place), and the mechanical structure made fitting difficult because there was no provision for installing the product flush to a brick wall...
Anthony Elliott
29 Apr 2021
Service
Great lights
Good website and communication from order to delivery Lovey product as seen on the website
Products
Lovely looking quality product
Val Crook
25 Apr 2021
Service
Great product, service and delivery
Great communication and customer service
Verified Customer
22 Apr 2021
Service
Product and service spot on
Great product. Carefully packed. Looks good.
Products
Well made and as described.
Verified Customer
22 Apr 2021
Service
Highly recommend!
Love this item! Great quality, looks awesome in our new office!
Products
Great selection of quality products, maybe a little more expensive but worth paying for the quality.
Verified Customer
13 Apr 2021
Service
efficient ordering and delivery
Products
Good quality and reasonable price
Verified Customer
9 Apr 2021
Service
The neutral and live cable insulations were damaged close to the point of wire exposure. Remedied by insulating tape which I shouldn't really have to use on a new product. No fitting screws / rawplugs supplied which one usually finds with this type of product. No fitting instructions.
Products
......................................
Verified Customer
7 Apr 2021
Service
Happy with product. Came well packed. Looks good.
Goog service
Sharon Bierer
19 Mar 2021
Service
Very good.
Products
Looks great with the light fitting. Light given off is very yellow - ok for my small cloakroom but would need to look for alternative colour if it was in a different room.
Bought this for my cloakroom and it looks great. The electrician thought the electrical part of the light was excellent.
Verified Customer
14 Mar 2021