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  • County of manufacture: West Midlands
  • Member since: 09/2019
  • Number of reviews: 31
  • Ratings
4.4
Out of 5

Made to Last

About Made to Last

The Made to Last range of products are our own brand of products where we work directly with manufacturers to create high quality products that fit our ethos of long lasting products that are great value for money.

All products sold on MADE TO LAST have a clear guarantee shown on the product page. Customers can therefore judge the true cost and value of a product.

Most of the Made to Last brand sofa beds, sofas and armchairs are manufactured in Wiltshire, England by a highly skilled team with 35 years experience of making upholstery.

We also manufacture sofabeds and sofas with a factory in East Sussex.

Our adjustable beds are manufactured in the West Midlands.

We believe that real value for money is gained through selecting products that are made from quality materials and manufactured by skilled craftspeople. This is often communicated poorly to consumers by retailers and therefore many people find that they end up buying something that looks nice for a few months and then starts to deteriorate or break.

Yes you can find cheaper products elsewhere, but we challenge you to find products that are better value for money.

This is why all of the Made to Last products have a clear guarantee to you that we will stand behind. This will mean that you end up with a high quality product that you love, for a great price and that WILL last you many years.

Here are a few more reasons to buy a Made to Last own brand sofa bed, sofa, bed or other furniture product:

  • Free 2 man delivery to your room of choice*
  • Superb choice of luxurious fabrics
  • 15 year frame guarantee
  • Made in Britain by craftspeople with 35+ years experience
  • No quibble returns - Not happy? We will collect and refund you in full.
*Almost all UK addresses have free delivery. However, there are some more remote postcodes where there is a delivery surcharge. Once you enter your postcode on the checkout page you will see if any charge applies to your address.

 

Customer reviews for Made to Last

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2017, 2018 & 2019 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK.

The reviews below relate to our customer service and product quality for Made to Last exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.

Service
2 times I paid for stock that wasn't available. Even after a call and being reassured that it's available it turned out it wasn't. Web is not up to date and staff doesn't know what's available what's not. Got refund but I'm disappointed.
Products
Naveley Solid Oak Night Stand Bedside Table
Not available items advertised
by Izabela Stolowska
Date: October 19, 2020
Service
Avoid madetolast at any cost!
No clear ETA, several contradictory pieces of information, when I bought my products, I was supposed to receive them in 5-10 days. It has been 1 month and i still don't know when they will be delivered. I will never buy at madetolast again!
by Verified Customer
Date: October 17, 2020
Service
Installation team were fabulous
Delivery and installation team were fabulous. COVID safe, courteous and helpful.
Products
Weston King Size Adjustable Bed with Divan Base
Extremely comfortable- easy to use. Wish I had bought this years ago. There was a mark on the headboard when it was delivered MLT have arranged a replacement, although it will take 4 weeks to be made I have been kept informed and have had to or three calls about this. First class service.
by Verified Customer
Date: September 13, 2020
Service
Excellent product and service!
The sofa bed is a quality piece of furniture. It’s super comfortable and so easy to use. The customer service was also brilliant. They phoned me after I had ordered to make sure I was happy and offered to send me a sample.
Products
Chinton 1 Seater Chair Sofa Bed
Great product. Comfortable and easy to use.
by Paul Stitt
Date: September 04, 2020
Service
Great delivery firm. No instructions with the bed though.
Your delivery firm where great to deal with. The ladies on the telephone where lovely! The two men who delivered the bed where very efficient and friendly and the delivery window was very reasonable.
Products
Chinton 2 Seater Sofa Bed
Too early to tell how the bed wears yet. Pity there were no instructions with it. It is quite difficult to put it back.
by Bill Davies
Date: September 01, 2020
Service
Could do better both in communication and delivery
I haven't received my order yet and it's been 9 weeks!
Products
Norfield Corner Chaise Sofabed Left Hand
Not received yet and I ordered in June!
by Verified Customer
Date: August 24, 2020
Service
Good service kept advised with progress of order
Products
Weston Super King Size Adjustable Bed with Shallow Base
Good quality product very comfortable
by Verified Customer
Date: August 22, 2020
Service
Sofa bed
Good service so far, but waiting to hear back regarding damaged purchase.
by Dianne Woodhouse
Date: August 16, 2020
Service
I would like my beds delivered soon
How can I review this product when you have take £1600 happily but we have been waiting over one month for delivery
by Mrs Sharon Norman
Date: August 07, 2020
Service
brilliant service great customer care service and delivery the set up was excellent
Products
Alconbury Single Adjustable Bed with Divan Base
good bed great colur and quality
by Peter Brace
Date: August 01, 2020
Service
Excellent product and service
Delivery was as agreed
by Verified Customer
Date: July 31, 2020
Service
excellent item and service
delivery arrived on time fitters were excellent and polite
Products
Coton King Size Adjustable Bed with Divan Base
brilliant item would happily recommend them
by william smith
Date: July 30, 2020
Service
Good with hindsight site I should have asked a bit more about the mattress
Unfortunately with Corona the bed was delayed.
by Anne Gee
Date: July 15, 2020
Service
I purchased a recliner bed for my husband as he’s disabled . The service I received was excellent. However when you make a purchase I was given an estimated date of delivery, when that date came and I phoned the company i was told an estimate is exactly was it says.. an estimate!. I understand that but the bed was for a disabled person and I needed to get the room ready. A follow on email would have been perfect just informing you that bed was ready and with delivery company
Products
Alconbury Single Adjustable Bed with Divan Base
Very well made. Excellent British quality and comes with a 5yr guarantee which you need to register online
by Verified Customer
Date: July 09, 2020
Service
from ordering to delivery and the staff erecting the bed were excellent.Despite the coravirus situation everything went like clockwork.Would certainly recommend to friends and family.
Products
Alconbury King Size Adjustable Bed with Divan Base
EXCELLENT QUALITY OF BED WITH SILENT GEARING.OVERALL APPEARANCE TERRIFIC MATTRASS ALSO EXCELLENT
by Phyllis Bartlett
Date: July 08, 2020
Service
Very helpful, efficient. Would definitely recommend.
Products
Weston King Size Adjustable Bed with Divan Base
On the small side for a kingsize
by Ian Morris
Date: July 05, 2020
Service
Accommodated my changes and choices to ensure I was happy with my product.
by Norma Hudson
Date: July 03, 2020
Service
First class
First class service from ordering to mi bed being delivered I would definitely buy of made to last again and would highly recommend them.
Products
Harlton King Size Adjustable Bed with Divan Base
Our 5ft adjustable MiBed was delivered a week ago this quality built bed has reflex mattress that is so comfortable and ideal for my disabled wife excellent quality
by Verified Customer
Date: June 24, 2020
Service
Top job done
Excellent service arrived on time two men brought 5ft twin electric beds into bedroom put it together and took packaging away they were very polite and helpful demonstrated how to use remote control.
Products
Harlton King Size Adjustable Bed with Divan Base
Excellent quality electrics lifts and lowers very smoothly mattress very comfortable would highly recommend
by Verified Customer
Date: June 19, 2020
Service
Have kept me informed about delays due to current Coronavirus lockdown which has reassured me that my order is still being dealt with and timescales for delivery. Thank you.
Products
Burwell 2 Seater Sofabed
Not received yet but will rate when I get it.
by Verified Customer
Date: April 26, 2020
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Everything on Made to Last has a clear guarantee - Helping you get real value for money