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  • County of manufacture: West Midlands
  • Member since: 09/2019
  • Number of reviews: 30
  • Ratings
4.2
Out of 5

Made to Last

About Made to Last

The Made to Last range of products are our own brand of products where we work directly with manufacturers to create high quality products that fit our ethos of long lasting products that are great value for money.

All products sold on MADE TO LAST have a clear guarantee shown on the product page. Customers can therefore judge the true cost and value of a product.

Most of the Made to Last brand sofa beds, sofas and armchairs are manufactured in Wiltshire, England by a highly skilled team with 35 years experience of making upholstery.

We also manufacture sofabeds and sofas with a factory in East Sussex.

Our adjustable beds are manufactured in the West Midlands.

We believe that real value for money is gained through selecting products that are made from quality materials and manufactured by skilled craftspeople. This is often communicated poorly to consumers by retailers and therefore many people find that they end up buying something that looks nice for a few months and then starts to deteriorate or break.

Yes you can find cheaper products elsewhere, but we challenge you to find products that are better value for money.

This is why all of the Made to Last products have a clear guarantee to you that we will stand behind. This will mean that you end up with a high quality product that you love, for a great price and that WILL last you many years.

Here are a few more reasons to buy a Made to Last own brand sofa bed, sofa, bed or other furniture product:

  • Free 2 man delivery to your room of choice*
  • Superb choice of luxurious fabrics
  • 15 year frame guarantee
  • Made in Britain by craftspeople with 35+ years experience
  • No quibble returns - Not happy? We will collect and refund you in full.
*Almost all UK addresses have free delivery. However, there are some more remote postcodes where there is a delivery surcharge. Once you enter your postcode on the checkout page you will see if any charge applies to your address.

 

Customer reviews for Made to Last

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2017 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK.

The reviews below relate to our customer service and product quality for Made to Last exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.

Service
SOFA NEVER ARRIVED.
Poor communication. Never told when to expect sofa delivery. Had to phone and was given wrong information. Sofa never delivered. Would not recommend using this company. Dreadful service, zero client care and follow up and they clearly use a sub-standard delivery company.
Products
Tempsford 3 Seater Sofabed
Never arrived so I have no idea.
by Verified Customer
Date: September 18, 2019
Service
excellent sofa bed, although we haven't had time to try it out yet
Products
Bluford 2 Seater Sofabed
excellent sofa bed, although we haven't had time to try it out yet
by Verified Customer
Date: September 15, 2019
Service
Great Service
They were very helpful I guiding me to a sofa which would fit through the doorways and up the stairs of our Cottage. They accurately forecast when it would be delivered and then managed it early!.
Products
Wellesford 3 Seater Sofabed
It is a lovely sofa bed. Very heavy and good quality and the colour (juniper) is lovely. I am very pleased with it and go up and sit on it frequently because it is so comfortable
by Katharine Ramage
Date: September 08, 2019
Service
Excellent
Excellent product, good value, arrived earlier than expected.
Products
Coatsworth 3 Seater Sofabed
Excellent product, good value
by Cheston Clifton
Date: September 05, 2019
Service
Excellent service
Efficient and reliable. We were kept informed of each stage. The sofa was made to a high standard and was exactly what we were expecting.
Products
Bellworth 2 Seater Sofabed
Really nice sofa bed. Made to a high standard.
by Gillian Turcan
Date: September 04, 2019
Service
Fast delivery, perfect product, works well.
Yes I would recommend Made to Last.
Products
Chishill 3 Seater Sofabed
Delivered as expected though bed rather short for someone 5'10''
by John Baguley
Date: August 19, 2019
Service
Beautifully made, delivery was very swift. I can thoroughly recommend
Excellent service, fast delivery and very well made bed. Can thoroughly recommend.
Products
Chinton 1 Seater Chair Sofa Bed
Very well made bed, easy to operate, lovely fabric and I can thoroughly recommend.
by Verified Customer
Date: August 04, 2019
Service
Good quality article as described delivered on time and decent value for mo
Had some problems initially with the web site but eventually all sorted out by phone with a very helpful lady with a foreign accent. All delivered within time scale promised and sofa of solid construction and suits our purpose perfectly
Products
Orwell 2 Seater Sofa Bed
From previous comments you will gather I was completely satisfied.
by Marion Dunn
Date: August 01, 2019
Service
Excellent service, very pleased with my sofa bed. Would definitely recommend this company.
Products
Wellesford 3 Seater Sofabed
Lovely quality sofa bed. Very pleased with my purchase.
by Verified Customer
Date: July 25, 2019
Service
Improve customer service, change del8very company used
Products
Coatsworth 3 Seater Sofabed
Arrived damaged. Reasonable quality
by Verified Customer
Date: July 13, 2019
Service
Stylish and comfortable piece of furniture.
Excellent from start to finish. Delivery as advised and very helpful team to offload and carry upstairs.
Products
Chinton 1 Seater Chair Sofa Bed
Stylish and comfortable piece of furniture which would not be out of place in any room
by Verified Customer
Date: July 02, 2019
Service
Helpful advice, great product!
Great advice on which sofa to choose and delivery requirements. Arrived on time and is perfect for us. Very pleased and would definitely buy from them again.
Products
Bellworth 3 Seater Sofabed
Large sturdy modern bed settee.
by Tony Armitstead
Date: June 23, 2019
Service
Easy to use web sit, good communication, prompt delivery
Despite issue getting sofa bed into room of choice . The sofa is comfortable and bed easy to pull out and I was surprised but how comfortable it was to lay on. Good email communication and company rand several times but I don’t recognise their number. I would buy again from this company.
Products
Bluford 2 Seater Sofabed
Good solid sofa, comfy sofa bed for temporary use.
by Verified Customer
Date: June 09, 2019
Service
good stuff
Easy to deal with, quick production time and the delvery
Products
Chinton 3 Seater Sofa Bed
we have only had the sofa a week but it seems well made, time will tell
by Christopher Alan Sharp
Date: May 29, 2019
Service
Fantastic product.
They always answered emails quickly and with helpful replies. The sofa looks beautiful, the mechanism is easy. The missing star is because the delivery company could not discuss possible delivery dates but only give you a date and if refused, another a few days later. This was not ideal.
by Verified Customer
Date: May 22, 2019
Service
Awesome quality product
The sofa bed is of amazing quality very comfortable and solid, arrived earlier than expected, delivery service excellent, would highly recommend
Products
Chishill 3 Seater Sofabed
Comfortable high quality in both sofa and bed mode !
by Verified Customer
Date: April 26, 2019
Service
Quality sofa. Efficient ordering.
Products
Chinton 3 Seater Sofa Bed
Excellent quality sofa-bed
by Jo Jarman
Date: April 15, 2019
Service
Great product and fantastic service from start to finish
Great service from making my order, communication about delivery and delivery itself. Friendly helpful staff all along the way. Combine this with a product I am really happy with and I would certainly recommend them.
Products
Chinton 1 Seater Chair Sofa Bed
Clearly a high quality product, easy to change form seat to bed and back again and more comfortable than most chair beds.
by Verified Customer
Date: April 06, 2019
Service
Good solid sofa bed.
They rang once I'd made the purchase and I received an email to give me a delivery date.
Products
Bluford 2 Seater Sofabed
I have only had the sofa bed a little while and haven't slept on it yet but it appears solid and well made. I have stated "good" rather than "excellent" as it wasn't mentioned in the particulars that under the feet there are metal (half) balls. I was ready with sticky protective pads to place under the feet to protect my new oak floorboards but some people might not be. I'm hoping the pads will be sufficient to keep dents out of the boards but we will see. I'm not sure why the balls need to be there. Also it took me a long time to open the mechanism for the first time. I rang for help but was told it was probably stiff. However I noticed a rag tying the mechanism (for transportation purposes) and was just able to untie it with one hand only fitting down the gap. Once that was undone it released easily. There were no "white gloved" delivery men as stated online but the men were pleasant enough and worked hard to remain calm as they carried the load and got it into our front room.
by Sarah Little
Date: March 27, 2019
Service
First class company and product very pleased with my purchase
At first I was a bit concerned about ordering online without having seen the sofa bed in the flesh but when it arrived I was very pleased with it and it looks beautiful and is very well made great product
by James Lacey
Date: March 27, 2019
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