- County of manufacture: Wiltshire
- Member since: 10/2017
- Number of reviews: 16
- Ratings
Made to Last
About Made to Last
The Made to Last range of products are our own brand of products where we work directly with manufacturers to create high quality products that fit our ethos of long lasting products that are great value for money.
All products sold on MADE TO LAST have a clear guarantee shown on the product page. Customers can therefore judge the true cost and value of a product.
All of the Made to Last brand sofa beds and sofas are manufactured in Wiltshire, England by a highly skilled team with 35 years experience of making upholstery.
We believe that real value for money is gained through selecting products that are made from quality materials and manufactured by skilled craftspeople. This is often communicated poorly to consumers by retailers and therefore many people find that they end up buying something that looks nice for a few months and then starts to deteriorate or break.
Yes you can find cheaper products elsewhere, but we challenge you to find products that are better value for money.
This is why all of the Made to Last products have a clear guarantee to you that we will stand behind. This will mean that you end up with a high quality product that you love, for a great price and that WILL last you many years.
Here are a few more reasons to buy a Made to Last own brand sofa bed or sofa:
- Free 2 man delivery to your room of choice*
- Choice of 90+ luxurious fabrics
- 15 year frame guarantee
- 2 free scatter cushions in matching fabric
- Made in Britain by craftspeople with 35+ years experience
- No quibble returns - Not happy? We will collect and refund you in full.
Customer reviews for Made to Last
At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.
It seems to be working well!
We are very proud to have been awarded the 2017 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK.
The reviews below relate to our customer service and product quality for Made to Last exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.
Service
Needs to do better with delivery.
Have not yet received my order due to inflexibility on delivery. It appears there is no ability to discuss delivery dates.
Date: October 20, 2018
Service
Comfy sofa/bed
No real big issues at all.
Lovely sofa bed, really comfortable.
The only thing I would say let the service down was the delivery people. I know they are hired as part of the company but didn't wish to mark you down for this.
After they got me to sign for the sofa, they left it outside my front door, husband and I then got the sofa bed through the door, first time, with no issues.
Products
Wissington 3 Seater Sofa Bed
Comfy and nice to sleep on. We bought a mattress topper to give it that little bit extra, but you don't need that.
Date: October 17, 2018
Service
Good product
The product is very good. The delivery service needs improvement
Products
Orwell 2 Seater Sofa Bed
Seems well made and feels comfortable
Date: October 06, 2018
Service
We don’t usually buy online but we needn’t have worried...It was a perfect experience from beginning to end. It is a high quality product which - guess what - is made to last! Our new sofabed is stylish, well made and worth every penny. The delivery too was first class. Can’t fault anything and I would definitely use this company again and recommend them strongly.
Products
Wissington 2 Seater Sofa Bed
Fantastic in every respect!
Date: October 05, 2018
Service
Made to Last - it's a blast!
Made to Last have conducted themselves very professional. I was sent samples of the material and it was delivered exactly as ordered. The item is exactly as described and it was delivered efficiently and on time.
Products
Chinton 3 Seater Sofa Bed
Cosy and compact, natural colours, high quality craftsmanship.
Date: July 04, 2018
Service
Made to last. If I wanted another peice of furniture, I would look to MTL.
From start to finish, nothing was too much trouble, the guys who delivered where very efficient and took away all the packaging. The product is all we would hoped it would be, vary comfortable. We have yet to use it as a sofa bed, but I am sure it will be fine.
Products
Edworth 3 Seater Sofa Bed
Why not, the product is good.
Date: May 13, 2018
Service
I was a bit concerned about ordering such an expensive item online but Made to Last was brilliant from the start to finish! I spoke with a gentleman over the phone who answered all my questions. I ordered some fabric samples and after I decided my colour I spoke with the same person again and place my order. He explained me the delivery process which swiftly took place after about 5 weeks. The delivery people were very nice and helpful - they put the sofa bed in my room, did all assembly and took the packaging away. 5 star service from Made to Last and I would certainly recommend them.
Products
Wissington 3 Seater Sofa Bed
I've used a 4-5 sofa beds in my life so far and have seen many but I am confident to say that this is by far the best sofa bed I've used and seen. The sofa bed is very easy to open and close and extremely comfortable to sit and sleep on. The mattress is top quality. As a sofa, it looks stunning in my room and as a sofa bed it is like a proper bed. I am extremely happy with my purchase. Thank you Made to Last!
Comberton Armchair
I wanted an arm chair which is not too big but at the same time doesn't feel too small. This is the right chair for me. Extremely well built and will last for life time.
Date: May 11, 2018
Service
Thank you so much for the sofa bed I ordered recently which arrived in perfect condition and exactly what I wanted. Your service was perfect too from the day I ordered samples till the sofa bed arrived. I’ll definitely order again and recommend to others as well. Thank you.
Date: May 10, 2018
Service
No hesitation in recommending this company
Excellent - kept me informed at every stage. Although I didn't need a swatch of material as I was certain I'd ordered what I wanted, they sent me one with the order confirmation. Unfortunately I haven't had a chance to use it yet as it arrived after a family bereavement and I had to stay at my mother's house whilst sorting stuff, but it certainly looked solid and well made when it was delivered.
Would have no hesitation in recommending this company. I also think that the price is fair for a handmade furniture.
Products
Chinton 2 Seater Sofa Bed
Have yet to try it out- but looks solid and well made
Date: May 02, 2018
Service
Service from telephone to delivery was very good.
Products
Wissington 3 Seater Sofa Bed
This is just what i was hoping for, it is very difficult ordering items online as you can not sit on them to find out the comfort, i also did not want a sofa bed that was too wide to sit on when its a sofa like most these days, it is very comfy and you do not have to keep tidying the cushions every time you sit on it like some of them. The bed is the most comfortable out of all i have seen as it has a good size mattress with it!!! i am so pleased i picked this one after looking at hundreds on line, i certainly picked the right one! I am now ready for my family to come and test it! Thank you ! made to last !
Date: April 21, 2018
Service
Very Good
Excellent friendly service. Very good communication to ensure I would be in when they arrived.
Products
Orwell 3 Seater Sofa Bed
Very well made, exactly what I wanted.
Date: March 25, 2018
Service
Very pleasant experience
Good communication. The gentleman I spoke to was very accommodating and helpful.
Products
Wissington 2 Seater Sofa Bed
Really stylish sofabed. So comfortable to sleep and sit on. I am really impressed with the workmanship and standard of material and finish. I can’t fault the sofabed at all. It is quite expensive but you get what you pay for and I think it’s well worth the money I paid.
Date: March 16, 2018
Service
Great sofa bed
Wonderful service. Very helpful. Sofa is perfect. Delivery guys couldn't have been more helpful. Would definitely recommend.
Products
Edworth 2 Seater Sofa Bed
Lovely sofa, a little hard at present but I'm sure cushions will soften in time. Have not yet slept on it but mattress looks nice and thick. Very pleased with my purchase.
Date: February 24, 2018
Service
excellent quality sofa bed excellent communication from made to last yes we would buy from them again it is a very heavy item though so had to buy some heavy duty furniture sliders to help us move it thats the only gripe.
Products
Wissington 2 Seater Sofa Bed
yes because although there are cheaper sofa beds out there they are in our opinion of inferior quality compared to this one it is a very very well made item and worth every penny we paid ie.a no brainer in other words.
Date: February 21, 2018
Service
Quick response to order and re-delivery arranged in time for Christmas, which was great.
Products
Chinton 3 Seater Sofa Bed
Good quality product and easy to convert from sofa to sofa bed.
Date: January 01, 2018
Service
Sofa bed is beautiful. Lovely finish. Simple mechanism for opening and closing bed. Delivery guys successfully got the sofa in through a tight door and earned their wages in doing so. They were pleasant and helpful. Only slight issue they were due on the Wednesday morning and came on the Tuesday teatime at 25 minutes notice, which was only an issue because I had to clear the hallway in a hurry. The good side of that is it freed up Wednesday for other things so I’m happy and my room looks so much more welcoming.
Communication was good and time from order to delivery was as stated. Entirely satisfied. I didn’t even object to the delivery charge It was worth it.
Products
Dunton 3 Seater Sofa Bed
Said it all in the previous box
Date: December 28, 2017
Service
Easy purchase
I found Made to Last excellent to deal with. I was contacted because I had not asked for a material sample , not to worry they were sending one anyway. This level of communication and service continued all through my purchase. A lot of venders could learn from Made to Last's example.
Products
Haddenham 2 Seater Sofa Bed
Seem a good quality well made piece of furniture
Date: December 22, 2017
Service
Service very good indeed. Product lived up to description in terms of quality. The only niggle was delivery men didn’t remove/cover their shoes and we just had brand new light coloured carpets.
Date: December 14, 2017
Service
We rate this company as excellent.
The speed of completion of the order was very good, and the information from Made to Last was given at a personal level and was very informative. Also the delivery process was excellent and the delivery was made by very helpful men.
Products
Chinton 2 Seater Sofa Bed
It is very good quality and workmanship.
Date: November 12, 2017