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Made in Ratio
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Made in Ratio

About Made in Ratio

Made in Ratio creates boundary-pushing contemporary furniture and lighting. The brand was forged from a desire to take exceptional ideas from inception to production by embracing experimental processes.

Working alongside some of the finest craftspeople in Europe and championing time-honoured materials, our products are imbued with the spirit of innovation. We aim to deliver thoughtful, quality design by challenging industry convention and believe that the rigours of this challenge make the end result infinitely more interesting.

This signature approach will underpin each of the collections to be created through the commissioning of the best international design talent and allying them with peerless makers.

Designed and developed by Creative Director Brodie Neill, the brand has rapidly earned a reputation for design excellence, winning several industry awards and gaining coverage in a host of prestigious publications across the globe.

Terms & Conditions

Portrayal of products
While every effort has been made to portray items accurately, slight variations may occur.
All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens.Include material variations and product variations seen in

Terms and Conditions
Depending on the material used for its manufacture, the original goods may change in the course of time, due to environmental influences (UV light and other for lacquered goods, colours, fabrics and other.)
Made in Ratio is constantly searching to improve its goods. Goods delivered may therefore technically differ from goods ordered.

Copyright
All rights, including copyright, for this website are owned by or licensed to Made in Ratio

Safety regulations
All products comply with appropriate safety and consumer regulations.

Assembly
Assembly details are given on each product page on our website for our whole collection. These also stipulate if you require an electrician or more than one person for assembly. Full assembly instructions are provided in the box with each product and can be downloaded on each product page.

Delivery Access
Please note you are responsible for ensuring safe and easy public access to the delivery address and the products can fit into your property. All package dimensions can be found on the Technical Specification sheets that are available to download on each product page of the Made to Last website.

Faulty/Damaged Product
If any of your products have a manufacturing defect or are damaged, please contact us on the details given in your order confirmaiton email within 10 days of receipt of your order with proof of the manufacturing defect or damage.
We will collect and replace the faulty product free of charge or give you a full refund. We will not refund any product that has been damaged due to wear and tear or through improper use.

Returns

Return Period: Returns are only accepted on faulty goods as all products are made to order.
Contact by email and we will arrange for collection of the item, if the item is being returned for any other reason than a fault in manufacturing the customer will need to cover the cost of the return.

Delivery

Please see each of the product pages delivery tabs for the full details on delivery costs and time frames.

Customer Reviews for Made in Ratio

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2021 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Gold award every year from 2017 until 2020.

The reviews below relate to our customer service and product quality for Made in Ratio exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.