JPC Mirrors Product List
You should complete this declaration if you are 'chronically sick or disabled' and the goods or services are for your own personal or domestic use. A family member or carer can complete this on your behalf if you wish.
You can find out more from the Helpsheets on the GOV.UK website or by telephoning the VAT Disabled Reliefs Helpline on Telephone: 0300 123 1073. HMRC staff cannot advise whether or not an individual is chronically sick or disabled.
A person is ‘chronically sick or disabled’ if he or she is a person:
- with a physical or mental impairment which has a long term and substantial adverse effect upon his or her ability to carry out everyday activities
- with a condition which the medical profession treats as a chronic sickness
It does not include an elderly person who is not disabled or chronically sick or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
For more information on VAT exemption please read this.
Items 1-18 of 30
About JPC Mirrors
Terms & Conditions
Returns - We have a 28-day return policy, which means you have 28 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging or in suitable replacement packaging.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Damages / Issues - Please inspect your order upon reception and contact us immediately (24 hours) if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
If your mirror has arrived damaged, we will require pictures. We will then offer you a refund or make and send you out another mirror.
Exceptions / Non-returnable - Certain types of items cannot be returned, bespoke/custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Bespoke/custom mirrors can not be returned.
Refunds - We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. If your mirror arrives back to us damaged we can not accept the return, which means we can not refund you.
Please note, if you return your mirror back to us and it, unfortunately, gets damaged in transit, we will not be able to refund you.
When lifting your mirror out of the packaging and also when hanging your mirror on your intended wall, please avoid direct contact with the colored lead, as this could mark, scratch, or even discolor the lead. Once you have taken your mirror out of the packaging please lay it down on a flat surface and do not store it upright prior to hanging. If the mirror is not going to be hung straight away (as above) please keep it on a flat surface until it is hung on the wall. Please ensure the wall you intend to hang your mirror on is flat, the wooden back of your mirror is flat and an uneven wall could, over time, cause your mirror to bow/twist which could result in your mirror being damaged. JPC Mirrors are only suitable to be hung indoors. Only use the fixing brackets supplied with the mirror to hang the mirror. Do not adjust the brackets or add anything to the hangers such as rope or chain as this could cause the wood to twist/bow which would result in the mirror being damaged. Each mirror is supplied with either two heavy-duty hangers or two keyhole fixings depending on the shape and size of the mirror. Our smallest mirrors will only have 1 keyhole fixing per mirror. Larger or bespoke mirrors may have different fixings than stated above. When cleaning your mirror, please spray the cleaner onto a soft rag and not directly onto the mirror. Gently clean the mirror, be careful not to go over the top of the lead finish as this could result in the lead finish being scratched/marked and/or discolored as this is a natural material.
Customer Reviews for JPC Mirrors
At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.
It seems to be working well!
We are very proud to have been awarded the 2023 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Platinum award for 2022 and 2021 too.
The reviews below relate to our customer service and product quality for Mullan Lighting exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.