Jaybe
About Jaybe
Founded in Yorkshire with a passion for innovation and manufacturing, we are proud to be British Made. With manufacturing roots dating back to 1879; the Jay-Be brand was first launched in the 1980's and has since gained a reputation for creating innovative and desirable furniture. Over the years we have witnessed many changes to both our market and products but our core values remain the same. Reliability, Integrity and Innovation will always be at the heart of everything we do.
Customer reviews for Jaybe
At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.
It seems to be working well!
We are very proud to have been awarded the 2017, 2018 & 2019 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK.
The reviews below relate to our customer service and product quality for Jaybe exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.
Service
good single fold-up bed
very good and efficient. excellent product. arrived on time, in good condition
Products
Jay-Be Crown Premier Single Folding Bed with Deep Sprung Mattress
very good single fold up bed. excellent thick mattress.
Date: October 29, 2020
Service
Excellent product, service and free fast delivery!
Definitely, very helpful online chat, good choice of product
Products
Jay-Be Supreme Automatic Single Folding Bed with Micro e-Pocket Sprung Mattress
Very comfy mattress, easy to use
Date: October 27, 2020
Service
Very nice person answered all my questions and more on the phone. All promises of a quick delivery happened as arranged with social distancing. My son put the bed up and it is exactly as described, and I think I can sleep well on it despite being old and comfort seeking, when the need arises. I hope t
They let me know when the bed covers are back in stock to keep bed clean during storage.
Date: October 23, 2020
Service
The product came on time and was as described to me. It seems to be strong and long lasting.
Products
Jay-Be Jubilee Single Folding Bed with Rebound e-Fibre Mattress
So far the product seems to be as described although I have not used it enough to really prove this.
Date: October 22, 2020
Service
Very disappointed overall (product and service)
We ordered a Jay-b small double fold out bed. The mattress was so thin you could feel the slats through it (not at all as advertused). The Jay-B was £300, so we expected to get a very good product. I am still waiting for the product we were unhappy with to be collected, which we reported over a week ago. I have chased it up several times and keep being told the courier will ring to arrange to collect. This still hasn't happened. Not to mention the refund for the product will be minus £42, which is appalling! I would not recommend the product or the company selling on Jay Bs behalf!
Products
Jay-Be J-Bed Small Double Folding Bed with Performance e-Fibre Mattress
We ordered a Jay-b small double fold out bed. The mattress was so thin you could feel the slats through it (not at all as advertused). The Jay-B was £300, so we expected to get a very good product. I am still waiting for the product we were unhappy with to be collected, which we reported over a week ago. I have chased it up several times and keep being told the courier will ring to arrange to collect. This still hasn't happened. Not to mention the refund for the product will be minus £42, which is appalling! I would not recommend the product or the company selling on Jay Bs behalf!
Date: October 16, 2020
Service
The beds are very sturdy, and arrived within 48 hours.
Date: October 14, 2020
Service
Couldn’t be better
Brilliant service - ordered and delivered within 24 hours
Products
Jay-Be Jubilee Single Folding Bed with Rebound e-Fibre Mattress
Excellent value for money and my granddaughter had a very comfortable night
Date: October 14, 2020
Service
Very good
I will recommend the product to other because it’s reliable and trustworthy service
Products
Jay-Be Supreme Automatic Single Folding Bed with Micro e-Pocket Sprung Mattress
I will recommend to others because it’s reliable and trustworthy service
Date: October 11, 2020
Service
Would use 'Made to Last' again.
Easy ordering process. The order arrived on the day given at time of order.
Products
Jay-Be Jubilee Single Folding Bed with Rebound e-Fibre Mattress
Practical folding bed. Just what I needed.
Date: October 09, 2020
Service
I would use this company again.
Good website.
Good customer service when I called.
Now what could you do better:
The cover for the bed I ordered was not available, but this information was not available on the web. I had to call to get clarification.
-1 point.
Products
Jay-Be Crown Premier Single Folding Bed with Deep Sprung Mattress
This has not been used and will not until Christmas so a wee bit premature.
However I do hate getting patronised by surveys
It says "Good start" on green area at bottom of this box -
It uses american spelling I can spell patronising - so you can [email protected]$! right off
It wants me to use a capital "a" for american when used as an adjective once again "[email protected]$! right off!"
- so I have rated this as 1 star
Date: October 09, 2020
Service
Good but very expensive
Item came within advertised window. Quality was what I expected. Item very expensive, nearly as much as the bed cost.
Date: October 08, 2020
Service
Happy customer
When my order did not arrive as indicated, they took ownership of my query through to delivery. The issue was with the parcel company.
Products
Jay-Be Value Single Folding Bed with Memory e-Fibre Mattress
Product as described, ideal.
Comfortable and suitable for the purpose bought for.
Date: October 08, 2020
Service
Excellent Service
Rung up shop, placed order, delievered less than 24,hours later. Owner could not have been nicer. Thoroughly impressed with service. Will look to use again and love the Jay B Bed in a box
Products
Jaybe Footstool Bed
Excellent and perfect bed in a box, I have used Jay B products before and all come as high quality. Good British company
Date: October 08, 2020
Service
Great product, trust worthy company. Would use again. Thanks
My order of the Jay-Be J Bed unfortunately got redirected so didn’t arrive on the advised date. The lady I spoke to was so helpful. She was so apologetic even though it wasn’t their fault, it turns out the company who courier had diverted the order elsewhere. I was reassured the order had now been placed as a priority and would be with me by 2pm that day! It arrived by 11am in good condition and a great COVID safe hand off to my elderly parents.
Products
Jay-Be J-Bed Single Folding Bed with Memory e-Fibre Mattress
Opening and closing mechanism makes putting the bed up and putting away very easy. The will allow easy movement on carpet, however, I would be cautious of using on a wooden floor and ensure the bed was against a wall to reduce movement when open. Mattress is comfortable for what it is and plenty of room according to my 6ft Dad.
Date: October 07, 2020
Service
Excellent service. Very well organised delivery. Exactly as described. High quality sofas which are very well made
Products
Jaybe Modern Pocket Sprung Sofa Bed
Lovely sofa bed. Beautifully made, obvious high quality workmanship.
Jay-be 3 Seater Modern Sofa
Well made sofa. Lovely fabric. Very comfortable.
Date: October 06, 2020
Service
Very good service
Prompt delivery. Well packed item. Thanks
Products
Jay-Be Jubilee Single Folding Bed with Micro e-Pocket Sprung Mattress
Robust and exactly as described. Satisfied customer thanks.
Jaybe Single Guest Bed Protective Storage Cover for Winchester, Jubilee, Royal & Impression
exactly as described thanks
Date: October 06, 2020
Service
Lovely snuggle sofa bed very well made. I would have given five stars but they did not deliver on the specified date had to wait another 11 days therefore had to take more time off work. Emma did her best to rectify things, eventually got a beautiful piece of furniture
Products
Jaybe Retro Deep Sprung Sofa Bed Chair
Very well made comfortable sofa bed not been tried yet. Material hard wearing and looks as expensive as it was
Date: October 06, 2020
Service
Excellent product and service
Excellent service? Arrived promptly and in good condition and packaging
Products
Jay-Be Crown Premier Single Folding Bed with Deep Sprung Mattress
Really pleased with the product!
Date: October 03, 2020
Service
Brilliant bed so comfortable. Excellent service.
Excellent service
Products
Jay-Be Crown Premier Single Folding Bed with Deep Sprung Mattress
Amazing comfortable bed would highly recommend
Date: October 01, 2020
Service
Good product . Good service.
Very speedy . Thank you.
Well packaged .
Delivery man helped as much as he was allowed.
Products
Jay-Be Benchmark S7 Tri-brid Ultimate Support Double Mattress
Had great fun releasing it from the package!
A very comfy mattress.
Date: September 29, 2020