Jaybe
About Jaybe
Founded in Yorkshire with a passion for innovation and manufacturing, we are proud to be British Made. With manufacturing roots dating back to 1879; the Jay-Be brand was first launched in the 1980's and has since gained a reputation for creating innovative and desirable furniture. Over the years we have witnessed many changes to both our market and products but our core values remain the same. Reliability, Integrity and Innovation will always be at the heart of everything we do.
Customer reviews for Jaybe
At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.
It seems to be working well!
We are very proud to have been awarded the 2017, 2018 & 2019 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK.
The reviews below relate to our customer service and product quality for Jaybe exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.
Service
Fast delivery despite lockdown.
Products
Supreme Single Storage Cover For Supreme And Visitor Folding Guest Beds
Good size. Keeps it looking tidy and unobtrusive.
Jay-be Supreme Single Folding Guest Bed With Pocket Sprung Mattress
Seems to be good quality although we haven't used it yet. Easy to assemble and store.
Date: May 31, 2020
Service
Excellent service and quality
Brilliant service ordered 1 day came the next ..Jay be j bed really comfy and perfect fit excellent quality would recomend
Date: May 30, 2020
Service
A good company which keeps its promises
They did exactly what they promised. The product was accurately described and the quality amazing.
Products
Jaybe Crown Premier Single Folding Bed with Sprung Mattress
A very comfortable bed in which sleeping is no problem. It is also easy to set up and take down and store in a garage if needed. Love the headboard. You made it easy and I am 75.
Date: May 29, 2020
Service
One of the bed slats was split and no head boared
Date: May 28, 2020
Service
Efficient service.
Products
Jay-be Supreme Single Folding Guest Bed With Pocket Sprung Mattress
The bed arrived on the day stated. I am delighted with this purchase, the bed is so comfortable. I worried that the mattress would not be deep enough but my fears are unfounded. I am heavy in weight and this bed is amazing.
Date: May 28, 2020
Service
Perfect and effortless..
My order was so easy to order, the price was great and it was delivered when I was told. Perfect and effortless
Products
JAY-BE Value Comfort Single Folding Guest Bed with Breathable Fibre Mattress
Really comfortable and easy to store
Date: May 23, 2020
Service
Dissatisfied
Poor quality of product. Mattress does not feel like a memory foam. Going to be charged for returning goods which I feel is of a very poor quality.
Products
Impression Double Memory Foam Folding Guest Bed
Mattress not what I expected
Date: May 16, 2020
Service
Great product
Delivery was really quick and the mattress is really comfortable and great quality!
Products
Jay-be Simply Kids Pocket Sprung Anti-Allergy Mattress for Single Bed
Very comfortable. Comes well packaged. Excellent quality
Date: May 15, 2020
Service
Excellent product, Poor after sales.
The initial sale, delivery and quality of the product are excellent, I'm not taking that away.
The problem I have is that my Wife tried sleeping on it and didn't like it, I inquired about returning it and was told I cant if its been slept on, and even if it hasn't been slept on it will cost £40 to send it back.
How can you tell if you're not going to get on with a bed if you don't sleep on it?
The only answer I got was that the return conditions are laid out on the website (which I agree they are) but I rarely look at the return details of an Item I don't think I'll return.
With adverts for other beds and mattresses offering 90 day sleep trials or 100 day money back guarantee I was just a little bit stunned, I have to accept some responsibility but £250 down the drain never feels good.
Products
Jaybe Crown Premier Single Folding Bed with Sprung Mattress
Its a Great bed, very comfortable and easy to store & unpack.
Date: May 15, 2020
Service
Very helpful customer services.
Products
Single Impression Memory Foam Folding Guest Bed
The wood frame has cracked in only two weeks of use.
Date: May 15, 2020
Service
Promise date 6th May but had to chase delivery eventually delivered 3 days later.
I have given 4 stars because of the currant situation
Date: May 15, 2020
Service
Excellent Quality Product and Customer Service
Very pleased with our purchase and from ordering to delivery the customer service was excellent.
Products
Royal Single Pocket Sprung Folding Guest Bed
This guest bed is really good quality.Comfortable and well made, easy to store. Highly delighted with purchase and would have given five stars had there been an option to buy a thicker mattress.The one provided could do with being an inch or two thicker but I put a mattress topper on and hey presto zzzzzzz.
Jaybe Single Guest Bed Protective Storage Cover for Winchester, Jubilee, Royal & Impression
Good quality - does what it says on the tin.Keeps the bed dust free when storing .
Date: May 14, 2020
Service
All good in the end
Ordered online got a phone call to say bed was out of stock. I changed to a lesser quality got the difference refunded fast short delay in delivery but we are in a pandemic. The bed is very good.
Products
Jaybe Crown Windermere Single Folding Bed with Water Resistant Mattress
Didn’t have that one I ordered so had to settle for one with no water resistant mattress. The one I got was good looks good quality time will tell.
Date: May 14, 2020
Service
The screws for the headboard are too short resulting in double-threading
Screws for the headboard are too short. Couldn’t tell if I got the correct thread or whether I was double-threading it. Given how stiff it was to screw up, I reckon I have double-threaded it. 😡
Products
Jay-be Supreme Double Folding Guest Bed With Pocket Sprung Mattress
I weight 22 stone and when I lay on the bed my hip touches the transverse metal bar of the central support. Your beds are not made for big/heavy people and I don’t recall seeing a maximum weight for the bed. Why don’t you make a heavy duty bed for us bigger chaps. After all your company name is made to last, I would’ve thought you would have made robust beds.
Date: May 11, 2020
Service
Good website, easy to order, quick delivery
Excellent communications - very quick delivery - Thank you
Products
Jaybe Revolution Folding Bed with Pocket Sprung Mattress Single
Overall a really good guest bed - unfortunately a couple of the parts were damaged (headboard and wheel) but the bed can obviously still be used and we are very happy with the quality
Date: May 07, 2020
Service
Excellent service, very speedy
Ordered during the Coronavirus & expected a lengthy delay for delivery. Surprised & delighted to receive it 2 days later. Bed seems exactly as described, well made. Sure my grandson will be happy with it.
Date: May 02, 2020
Service
Good shopping experience
Quick, polite response to email enquiry
Quick delivery
Product as described
Very pleased
Date: May 01, 2020
Service
Great service.
Delighted by Made to Last’s Service. They handled my original enquiry regarding products promptly and helpfully. When it came to ordering the item I needed (perfectly fitting mattress protector), I found the ordering process easy, convenient and the item arrived swiftly and appropriately packed. I would happily use Made to Last again.
Products
Jay-be Supreme, Visitor Single Washable Mattress Protector / Fitted Sheet
The mattress protector fits and works well, creating a comfortable cover for the mattress of our folding bed. A good quality product and just what I needed.
Date: April 30, 2020
Service
Promised delivery and it arrived on time
Spoke to made to last and they were helpful and promised 2 day free delivery. Polite and helpful.
Products
Jay-be Supreme Single Folding Guest Bed With Airflow Fibre Mattress
Bought for someone else but am assured it is well made and very comfortable.Bought British and it shows
Date: April 24, 2020
Service
Excellent
Great service great quality very happy
Products
JAY-BE Value Comfort Single Folding Guest Bed with Breathable Fibre Mattress
Great service and communication
Date: April 24, 2020