- County of manufacture: Yorkshire
- Member since: 08/2016
- Number of reviews: 177
- Ratings
Jaybe
About Jaybe
Founded in Yorkshire with a passion for innovation and manufacturing, we are proud to be British Made. With manufacturing roots dating back to 1879; the Jay-Be brand was first launched in the 1980's and has since gained a reputation for creating innovative and desirable furniture. Over the years we have witnessed many changes to both our market and products but our core values remain the same. Reliability, Integrity and Innovation will always be at the heart of everything we do.
Customer reviews for Jaybe
At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.
It seems to be working well!
We are very proud to have been awarded the 2017 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK.
The reviews below relate to our customer service and product quality for Jaybe exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.
Service
Good communication, speedy delivery and excellent product
Products
Jubilee Double Folding Bed with Airflow Mattress
Very comfortable.Easy to put out when needed.
Date: October 24, 2017
Service
Wholeheartedly recommend this company.
Fantastic service, fantastic product, beautifully packed and delivered within twenty four hours. Makes you proud to be British!
Products
Jaybe Revolution Folding Bed with Airflow Mattress Single
Superb foldaway bed. Strong construction.a Great value for money.
Date: October 23, 2017
Service
8 out of 10
Customer service was good - received goods day after ordering.
Products
Jay-be Supreme Single Folding Guest Bed With Pocket Sprung Mattress
However, on opening the parcel one of the springs on the base was detached, and another popped off whilst trying to remedy that. The mattress, though comfortable, could be improved by a cover made of organic cotton rather than the existing shiny, polyester-type fabric.
Date: October 22, 2017
Service
Really good fold up bed easy to put up and take down .Fast and efficient delivery and comfortable for a fold up bed
Date: October 21, 2017
Service
Quality and Value
They provided goods which met their description. Quality products as offered. Delivered as promised and all at a very competitive price.
Date: October 21, 2017
Service
good company to deal with and excellent prices
they phoned me straight back when i had a query.delivery fine
product very good. mattress quite soft , so if you like firm mattress think again.however very good for visitors.
Date: October 21, 2017
Service
I didn't know the exact name of my bed but the gentleman on the phone suggested the right cover to me after asking few questions about the bed. Fantastic service!
Products
Supreme Single Storage Cover For Supreme And Visitor Folding Guest Beds
Good quality. Protects my bed from getting dusty.
Date: October 20, 2017
Service
5 Star customer experience I've had for a long time! I would certainly buy from Made to Last again.
Products
Jubilee Double Folding Bed with Airflow Mattress
Very good quality folding bed - exactly what I was looking for, compact, comfortable and sturdy.
Jaybe Double Guest Bed Protective Storage Cover for Jubilee, Royal & Impression
This is also a good purchase. Exactly does what it says.
Date: October 20, 2017
Service
The only problem I had was that there was no indication of the time of day the delivery would arrive.
Products
Jaybe Crown Premier Single Folding Bed with Sprung Mattress
The bed seems very comfortable, although it hasn't been slept on yet. The loss of a star is because it wouldn't fold up "square" probably due to the depth and springiness of the mattress. The manufacturers are really helpful and they sent out adjustable, re-usable packing strips to hold the frame together snugly at each side.
Date: October 17, 2017
Service
Perfect folding bed for comfort and easy to set up and put away
So pleased with my purchase of jaybe folding bed a really comfortable sprung mattress on very substantial frame easy to put up and close down when not in use , would highly recommend and the customer service was excellent I needed urgently and next day delivery was arranged .thankyou everyone involved from ordering to delivery .
Date: October 15, 2017
Service
Provided a service that fulfilled my every expectation.
Products
Jubilee Double Folding Bed with Airflow Mattress
Perfectly adequate for the job in hand. Mattress could be little thicker but it does what it is supposed to.
Date: October 15, 2017
Service
Very helpful but the call was not very clear.
Date: October 14, 2017
Service
Did what they said they would do.
From purchase to delivery without a hitch and on time as arranged.
The delivery driver was not willing to help carrying the box upstairs, as I am slightly disadvantaged I had to rely on others to help.
Date: October 13, 2017
Service
Very pleased?
Excellent service, bed arrived very promptly. Easy to use guest bed does not take up too much storage space when not in use. Would definitely recommend this company to friends etc.
Products
JAY-BE Single Bed Protective Storage Cover for Advance and Revolution
Good for keeping dust off when not being used
Date: October 12, 2017
Service
From the moment that I ordered the bed until it was delivered the service was excellent
Products
Single J-Bed with Performance Mattress
From the appearance following unpacking the bed looked in excellent order
Jaybe Single J-BED Guest Bed Protective Storage Cover
Would have preferred a choice of colour
Date: October 08, 2017
Service
Excellent service
I've taken my time to respond so I could test the product.
I ordered this particular product because it was great and was also guaranteed delivery before the date I needed it for impending visitors. After ordering I was told it would not arrive for a further two weeks after it was needed. When I queried this, I was told this was incorrect, it would actually arrive well in advance of the promised date and it did.
The delivery went very smoothly - the guys showed up on time (in zone 1/2 border of London this is not a regular occurrence) - they were polite, helpful and efficient and had set the whole thing up, explained any maintenance aspects and were on their merry way within 15mins.
Products
Jaybe Retro Deep Sprung 3 Seater Sofa Bed
The product had been rushed out to meet my delivery requirements. It had been freshly made, not sitting around a warehouse for months, so the adhesives etc were still off-gassing. It needed quite a bit of airing. I had it in plenty of time to do this and it had aired by the time the guests arrived. The only reason I mention this is that if you are sensitive to this sort of thing, you might want to wait for their recommended delivery time or allow time to air it yourself.
Guests were happy and I now use it as my everyday bed to save space. It's terrific. It's very sturdy (very heavy by the way - a feature of this type of roll-out mechanism) - no creaks. Opening out the bed is easy. You don't feel the weight of it, but you do when you're folding it back up - a consideration if you have lower back trouble.
The mattress is very comfortable (I have upper back trouble).
The sofa is a lot more comfortable to sit on than it looks. The males around the flat in particular have remarked on this without being asked for comment.
I got a kind of a browny oatmealy colour which works very well in the white here and the retro clean lines are very grown-up without being severe - comfy but not messy. It blends in well.
In summary - I love it and it was worth every penny.
Jaybe Rectangular Scatter Cushion Pair
I'm glad I bought two of the loose cushions. They are similarly well-made and functional rather than decorative. If you have a short thigh, they keep the small of your back perfectly supported when sitting upright and are also useful when you're curling up on the sofa. They're also useful at the head of the bed when unrolled. I should have bought 3 for this really.
Date: October 07, 2017
Service
Excellent on line company
Received excellent customer service ordered items on Monday received on Tuesday 100% recommend. Item received in perfect condition. Thank you.
Date: October 07, 2017
Service
Excellent product at very reasonable price
Excellent product at very reasonable price. Easy ordering online, fast delivery - arrived 9.30am on the promised day.
I live on the first floor and, as expected, the courier only brought the large unwieldy box to my front door.
I unpacked the box and then it was easy for me to carry the mattress and the bed frame up separately. You may need help with this if you are not as strong as me.
So far only used once. Easy to put up. A 6'5'' 21-year-old slept on it comfortably for two nights. He said he slept well.
Date: October 06, 2017
Service
Quality item
Quick delivery well packaged easy to assemble comfy mattress. Space saving as a guest bed in small bedroom.
Products
Jay-be Supreme Single Folding Guest Bed With Pocket Sprung Mattress
Seems good quality hope will pass the test of time
Date: October 06, 2017
Service
Very happy with service
Excellent service arrived on time
Products
Jaybe Crown Premier Single Folding Bed with Sprung Mattress
Very comfortable bed for guests
Date: October 05, 2017