Number of reviews:869
Ratings:
4.7
4.7
Jaybe Product List
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Jaybe Crown Premier & Windermere Single Guest Bed Protective Storage CoverSpecial Price £28.00 Regular Price £31.99
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Jaybe Single Guest Bed Protective Storage Cover for Winchester, Jubilee, Royal & ImpressionSpecial Price £23.76 Regular Price £25.00
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Jay-Be Single Bed Protective Storage Cover for Advance and RevolutionSpecial Price £21.78 Regular Price £25.00
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Jaybe Double Guest Bed Protective Storage Cover for Jubilee, Royal & ImpressionSpecial Price £27.72 Regular Price £29.99
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Supreme Single Storage Cover For Supreme And Visitor Folding Guest BedsSpecial Price £23.76 Regular Price £25.00
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Supreme Double Storage Cover For Supreme Folding Guest BedsSpecial Price £27.72 Regular Price £29.99
About Jaybe
Founded in Yorkshire with a passion for innovation and manufacturing, we are proud to be British Made. With manufacturing roots dating back to 1879; the Jay-Be brand was first launched in the 1980's and has since gained a reputation for creating innovative and desirable furniture. Over the years we have witnessed many changes to both our market and products but our core values remain the same. Reliability, Integrity and Innovation will always be at the heart of everything we do.
Terms & Conditions
For all Jaybe products purchased on the Made to Last website the resulting contract is between you and Made to Last.
We act as a retailer for Jaybe products. Jaybe will deliver the products directly to you but for any issues related to your order please contact Made to Last directly.
Your free guarantee covers the cost of replacement parts or product and labour where the product is faulty because of a manufacturing defect.
Our aim is to ensure that you are completely happy with your product so if you believe something is not as it should be, please let us know as soon as possible and we will do our best to address your concern.
Returns
Return Period: 14 days
DUE TO MANUFACTURING DEFECT
The product/s will be collected at manufacturers cost and 100% refund will be issued.
FOR NON-MANUFACTURING DEFECT - GUEST BEDS
The guest bed/s will be collected and a full refund will be issued, less a £35.00 fixed charge for the first product and £20 charge for every product thereafter to cover the cost of admin, collection, re-work or disposal.
FOR NON-MANUFACTURING DEFECT - SOFA BEDS
The sofa bed/s will be collected and a full credit will be issued, less 25% of original sale price to cover the cost of admin, collection, re-work or disposal.
Delivery
Free delivery.
We try our best to deliver every order in 3 working days. Occasionally deliveries get delayed but we will do our best to to rectify any late deliveries as quickly as possible. If you want then you can get in touch with us using the contact details in your order confirmation email.
Orders received before 10.00am will be dispatched the same day for delivery the Next Working Day.
For example:
Scenario 1
An order received before 10.00am on Tuesday will be dispatched on Tuesday afternoon and delivered on Wednesday.
Scenario 2
An order received after 10.00am on Tuesday will be dispatched on Wednesday and delivered on Thursday.
Scenario 3 weekend
An order received before 10.00am on Friday will be dispatched on Friday afternoon and delivered on Monday the following week.
Scenario 4 weekend
An order placed after 10.00am on Friday will be dispatched on Monday and delivered on Tuesday.
If the consumer is not available to sign for and receive the delivery, a “Calling Card” will be left for the consumer to arrange a redelivery at their convenience.
We try our best to deliver every order in 3 working days. Occasionally deliveries get delayed but we will do our best to to rectify any late deliveries as quickly as possible. If you want then you can get in touch with us using the contact details in your order confirmation email.
Orders received before 10.00am will be dispatched the same day for delivery the Next Working Day.
For example:
Scenario 1
An order received before 10.00am on Tuesday will be dispatched on Tuesday afternoon and delivered on Wednesday.
Scenario 2
An order received after 10.00am on Tuesday will be dispatched on Wednesday and delivered on Thursday.
Scenario 3 weekend
An order received before 10.00am on Friday will be dispatched on Friday afternoon and delivered on Monday the following week.
Scenario 4 weekend
An order placed after 10.00am on Friday will be dispatched on Monday and delivered on Tuesday.
If the consumer is not available to sign for and receive the delivery, a “Calling Card” will be left for the consumer to arrange a redelivery at their convenience.
Customer Reviews for Jaybe
At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.
It seems to be working well!
We are very proud to have been awarded the 2021 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Gold award every year from 2017 until 2020.
The reviews below relate to our customer service and product quality for Jaybe exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.
Service
Made to Last quoted a delivery date - and managed to deliver a week early, which is impressive during a pandemic. They contacted me a week before delivery to arrange a delivery slot. Their guys unpacked and assembled the sofa-bed with no fuss. Very pleased with their operation.
Products
This is a well designed sofa-bed and it's made locally - I refuse to buy from China. It has a proper mattress which gives you a really good night's sleep - we used it over the Christmas period. The fold-away mechanism is superb.
20 Jan 2021
Service
Practically perfect in every way
Bed arrived fast,well packaged. Since I have had no problems I cannot comment on their customer service.
Products
Good,strong,well-made bed.Moves around easily.My visiting son, who has a bad back, found it comfortable. I bought the longer bed as we are a tall family and it was fine.
18 Jan 2021
Service
Satisfied
The bed is solid and well made. Easy enough for 70 year old female to “assemble”. Delivery was sooner than originally promised.
16 Jan 2021
Service
Simple, easy, fast!
Simple, easy, and a fast delivery, even though we are in shetland. I would definitely use this company again.
Products
Great beds. Really sturdy with a lovely thick comfy mattress.
16 Jan 2021
Service
Would buy from them again as long as they install it room
No complaints the sofa-bed is made very well sturdy and comfortable to sleep on bed looks very good good colour and very happy with it would have got 5 stars but I know we have a pandemic but 2 70 years old were left to struggle to take it inside themselves
Products
Very good well made comfy as sofa as well as bed great design
15 Jan 2021
Service
Excellent, nothing negative to say.
Good quality product, delivered earlier than forecast. Very comfortable to sleep on despite me not being a light weight.
Products
Managed my expectations by not over promising on delivery time.
15 Jan 2021
Service
The product has not arrived.
I have not received the mattress protector.
15 Jan 2021
Service
Excellent service.
The delivery guys were very efficient and professional.
Products
I ordered stone and received mink. Sofa bed measurements were out so did not Fit the space allocated.
The actual sofa bed looks great ,comfortable to sit on and a great height.I don’t know about sleeping on it yet.
15 Jan 2021
Service
Excellent product. Exactly as advertised with fast delivery. Recommended.
Products
Excellent product as advertised.
3 Dec 2020
Service
The service I received was first class, the staff were courteous and helpful, and answered all my enquiries with great efficiency. The bed arrived at the time specified. Unfortunately the bed suffered very slight damage in transit, and one of the two retaining plastic clips was damaged. I rang the company, and the young lady who answered my call immediately arranged for a new pair of clips to be sent as replacements. They arrived a couple of days later and all was satisfactory. I would definitely use this company again.
Products
(See above.) Fits very well and looks very smart
The bed seems well made and of solid construction. It was a little fiddly to put together, and I had to hunt around for the correct sized spanner to complete the assembly. The bolts were quite difficult to tighten up, and to start with gave the impression of being 'cross-threaded', however this was not the case, and once they were tightened a few turns, they became easier and quite simple to tighten up to complete the construction.
The whole operation took less than 30 minutes from delivery to completion.
The cover is excellent - well made and a perfect fit. I look forward to the arrival of the mattress cover/under-sheet which is made-to-measure, and takes longer to arrive.
29 Nov 2020
Service
Friendly and fast customer service
Made to last kept me appraised of delivery and the service was excellent. The website was easy to find and to navigate
Products
good sturdy spare bed for visitors
29 Nov 2020
Service
Very happy
Easy to order and web site so easy to use arrived when said and the bed is just showed on web site and very good quality
Products
As shown and very good quality
27 Nov 2020
Service
Excellent service. The delivery was very prompt and within the the promised time frame.
Products
Well made and very comfortable. A good choice for a guest bed.
26 Nov 2020
Service
Good bed
Good service
Products
Good bed good matress would recommend.
26 Nov 2020
Service
Excellent service
Products
Easy to unfold and assemble, comfy mattress
25 Nov 2020
Service
Very pleased
Great product and delivered on time, many thanks.
Products
Superb mattress and excellent frame.
23 Nov 2020
Service
Company recommended and would order again from them.
The service was very good also the delivery and well packaged delivery driver very polite. I needed to cintact the supplyer as the was a piece missing from the box this was sorted out for me quickly and posted to me in a few days.
Products
JAY-BE SLEEP SMART FOLDING BED IS EASY TO FOLD AND VERY COMFORTABLE. AND LIGHTWEIGHT AND EASY TO MOVE AROUND WHEN FOLDED BECAUSE OF THE CASTERS FOR WHEELING FROM ONE PLACE TO ANOTHER.
22 Nov 2020
Service
Good itemdelivered on time.
Bought a fold up bed which arrived on time. I would recommend this company and bed to anyone.
21 Nov 2020
Service
Not happy at all
Bed was £110 and was not fit for purpose. Wanted it returned and they are charging £40 for the return. What an absolute con
Products
Not comfortable at all. Mattress is very weak and will cause serious back problems
19 Nov 2020
Service
Easy, straight forward ordering process
Excellent service. Clear order process on their website. Ordered Friday, goods arrived Monday.
Products
Been looking for a bed for a small space for ages & found the Jaybe. Delighted it was on offer at the time, goods arrived within 2 working days. Minimal assembly on the headboard, very sturdy frame. Deep, chunky matress, this bed is so, so comfortable. Light to move around. Measurements were exactly as advertised too. Would definately recommend the supplier + the bed. Absolutely delighted!
19 Nov 2020