Jaybe

About Jaybe

Founded in Yorkshire with a passion for innovation and manufacturing, we are proud to be British Made. With manufacturing roots dating back to 1879; the Jay-Be brand was first launched in the 1980's and has since gained a reputation for creating innovative and desirable furniture. Over the years we have witnessed many changes to both our market and products but our core values remain the same. Reliability, Integrity and Innovation will always be at the heart of everything we do.

 

Customer reviews for Jaybe

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2017, 2018 & 2019 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK.

The reviews below relate to our customer service and product quality for Jaybe exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.

Service
Excellent bed as described
Products
Jay-Be Revolution Single Folding Bed with Rebound e-Fibre Mattress
Excellent bed as described
Jay-be Revolution Single Washable Mattress Protector / Fitted Sheet
Very good bed - just the job - as described
by Dianne Darbourne
Date: August 11, 2020
Service
Delighted
Very fast and efficient service. Well made product
by Verified Customer
Date: August 07, 2020
Service
Great service. Good quality product
Good quality bed. Mattress very comfortable. Delivered on time. Great communication from placing order to delivery. Highly recommended
Products
Jaybe Crown Premier & Windermere Single Guest Bed Protective Storage Cover
Good quality bed. Mattress comfortable & perfect. My mother if 90 years has had great nights sleeps over last month
by Diane Collett
Date: August 07, 2020
Service
Great service and quick delivery
Hi the service was great and the delivery was prompt and as stated and my son said the bed was comfortable for a folding bed so thank you.
Products
Jay-Be Revolution Single Folding Bed with Rebound e-Fibre Mattress
The bed was as described and easy to use and comfortable for a folding bed.
by Satinder Sidhu
Date: August 06, 2020
Service
Delivery charges too high to North of Scotland
Generally very good but you lost the sale of a folding bed because you were charging £36 delivery to North of Scotland. We are still mainland UK and accept it may cost more but this charge was prohibitive so we bought elsewhere.
Products
JAY-BE Single Bed Protective Storage Cover for Advance and Revolution
Very good quality and great fit. Exactly as expected
by Ian Baird
Date: August 06, 2020
Service
Easy ordering system and delivered efficiently and on time.
Products
Jay-Be Revolution Single Folding Bed with Rebound e-Fibre Mattress
Product is excellent and good value for money. However found the clip that holds it together when folded difficult and can't get it to work. So using string for this purpose which we don't mind.
by Sharon Pinder
Date: August 02, 2020
Service
Good Company, good website, easy to order, quick delivery
A really good company to order from. Also answered the phone and my emails really promptly and gave good advice. The JayBee fold up bed is really good - will use this website again. Thank you
Products
Jay-Be Revolution Single Folding Bed with Micro e-Pocket Sprung Mattress
Really good bed, easy to assemble - very comfortable mattress
by Verified Customer
Date: August 02, 2020
Service
Quality product arrived quickly
Great quality product at a great price. Very speedy delivery too. Would definitely recommend to others.
Products
Jay-Be Supreme Automatic Single Folding Bed with Rebound e-Fibre Mattress
Amazing quality and design for a good price. It arrived so quickly and well packaged. It will be ideal for extra guests.
by Verified Customer
Date: July 30, 2020
Service
I can’t rate it as I haven’t received the goods yet
by Janet Brookes
Date: July 29, 2020
Service
Great service and product, let down by the packaging.
Good website, easy to order, fast delivery, competitive prices - all good. However, my Jay-be bed arrived very dusty and not well packaged. It had clearly been in the warehouse for some time without being sealed. It was not damaged however so I was able to clean it. Had I not required it urgently I would have asked for another bed to be delivered.
Products
Jaybe Single J-BED Guest Bed Protective Storage Cover
Quite thin; it goes over the product well but I am concerned it will rip easily.
Jay-Be J-Bed Single Folding Bed with Performance e-Fibre Mattress
This is an excellent guest bed. It is lightweight so easy to fold, store and manouevre. The mattress is of good quality but needs to be thicker for a really comfortable night's sleep (for an adult). I couldn't find a way to lock the foot bars in place, so you have to check the bed is stable before you sleep on it as they can fold back slightly if you move the bed. Once in position however the bed is very stable.
by Verified Customer
Date: July 27, 2020
Service
**** never again
Rubbish you where late and never got my order had to cancel and get my money back never again c
by Verified Customer
Date: July 27, 2020
Service
Initially good service, however, promised delivery by certain date and was 5 days late. They did reply to my e-mail confirming they chased and was down to shippers so would suggest they do not guarantee delivery date o make a sale. although do need to say when called gentleman I spoke to was extremely polite.
Products
Jaybe Crown Premier & Windermere Single Guest Bed Protective Storage Cover
Covers folded bed and looks tidy and keeps bed clean.
Jay-Be Crown Windermere Single Folding Bed with Waterproof Deep Sprung Mattress
Item of good quality, although one of castors will not tighten up, but definitely comfortable.
by Ruth Thompson
Date: July 26, 2020
Service
Excellent service. Top quality.
Delivered promptly with excellent service. Friendly delivery service. The fold away bed is ideal. I would certainly recommend you.
Products
Jay-Be Crown Premier Single Folding Bed with Deep Sprung Mattress
The fold away bed is a great piece of furniture.
by Verified Customer
Date: July 23, 2020
Service
You were helpful when I placed the order, polite and friendly, and the goods arrived on time and in good condition. Excellent service, thank you
Products
Jay-Be Jubilee Single Folding Bed with Rebound e-Fibre Mattress
Because it is as I expected, well made, and does the job perfectly
by Paul Cowling
Date: July 23, 2020
Service
Great service,and comfy bed.
by Verified Customer
Date: July 23, 2020
Service
The product was faulty and missing parts. These are being replaced without question. Efficient and speedy response
Products
Jay-Be Revolution Single Folding Bed with Micro e-Pocket Sprung Mattress
Mattress was faulty and missing parts. However these are being replaced without question
by Verified Customer
Date: July 23, 2020
Service
I am not sure the service up until l had a problem with my mattress was excellent but l am very disappointed with regard to my mattress l contacted customer services and was told to take a picture of the mattress which l did but you can'r see the lumps also l purchased another folding bed l thought it would be the same but it wasn't the mattress is thicker than the 1st one l brought when l use it now it is so uncomfortable it like sleeping on the slats
Products
Supreme Single Storage Cover For Supreme And Visitor Folding Guest Beds
As l have stated in the last questionnaire the mattress is very thin and there appears to have very little filling
by angela king
Date: July 22, 2020
Service
Excellent service and very prompt customer service from the team.
Excellent service and prompt delivery , especially at this time during Covid.I would definitely recommend.
Products
Jay-Be Crown Premier Single Folding Bed with Deep Sprung Mattress
Excellent Folding Bed and I can understand why Hotels would purchase this due to the quality
by Verified Customer
Date: July 19, 2020
Service
Just what was needed
Next day delivery excellent
Products
Jay-Be Visitor Contract Automatic Single Folding Bed with Performance e-Fibre Mattress
Quick and easy to put up and take down, easiy stores and surprisingly comfortable.
by WallyO
Date: July 19, 2020
Service
Excellent Company, will definitely be using them in the future!
Easy to use website, excellent products, fast delivery
Products
Jay-Be Supreme Automatic Single Folding Bed with Memory e-Fibre Mattress
best designed guest bed, I've ever had. Easy to store, very easy to set up and put away.
by Verified Customer
Date: July 17, 2020
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