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Jaybe
Number of reviews:1327
Ratings:
4.6
Out of 5

Jaybe Product List

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Jaybe

About Jaybe

Founded in Yorkshire with a passion for innovation and manufacturing, we are proud to be British Made. With manufacturing roots dating back to 1879; the Jay-Be brand was first launched in the 1980's and has since gained a reputation for creating innovative and desirable furniture. Over the years we have witnessed many changes to both our market and products but our core values remain the same. Reliability, Integrity and Innovation will always be at the heart of everything we do.

Terms & Conditions

For all Jaybe products purchased on the Made to Last website the resulting contract is between you and Made to Last.

We act as a retailer for Jaybe products. Jaybe will deliver the products directly to you but for any issues related to your order please contact Made to Last directly.

Your free guarantee covers the cost of replacement parts or product and labour where the product is faulty because of a manufacturing defect.

Our aim is to ensure that you are completely happy with your product so if you believe something is not as it should be, please let us know as soon as possible and we will do our best to address your concern.

Returns

Return Period: 14 days

DUE TO MANUFACTURING DEFECT

The product/s will be collected at manufacturers cost and 100% refund will be issued.

FOR NON-MANUFACTURING DEFECT - GUEST BEDS

The guest bed/s will be collected and a full refund will be issued, less a £35.00 fixed charge for the first product and £20 charge for every product thereafter to cover the cost of admin, collection, re-work or disposal.

FOR NON-MANUFACTURING DEFECT - SOFA BEDS

The sofa bed/s will be collected and a full credit will be issued, less 25% of original sale price to cover the cost of admin, collection, re-work or disposal.

Delivery

Free delivery.
We try our best to deliver every order in 3 working days. Occasionally deliveries get delayed but we will do our best to to rectify any late deliveries as quickly as possible. If you want then you can get in touch with us using the contact details in your order confirmation email.
Orders received before 10.00am will be dispatched the same day for delivery the Next Working Day.

For example:
Scenario 1
An order received before 10.00am on Tuesday will be dispatched on Tuesday afternoon and delivered on Wednesday.

Scenario 2
An order received after 10.00am on Tuesday will be dispatched on Wednesday and delivered on Thursday.

Scenario 3 weekend
An order received before 10.00am on Friday will be dispatched on Friday afternoon and delivered on Monday the following week.

Scenario 4 weekend
An order placed after 10.00am on Friday will be dispatched on Monday and delivered on Tuesday.
If the consumer is not available to sign for and receive the delivery, a “Calling Card” will be left for the consumer to arrange a redelivery at their convenience.

Customer Reviews for Jaybe

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2023 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Platinum award for 2022 and 2021 too.

The reviews below relate to our customer service and product quality for Mullan Lighting exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.

Service
Bed is good quality and looks very comfortable for quests
Good arrived promptly
Products
Good quality bedideal for unexpected guests
Ann Shearer
23/11/2023
Service
Surprised how good it is.
The bed is extremely comfortable. I have no reservations on it at all.. I highly recommend it.
Verified Customer
15/11/2023
Service
Highly recommend ‘Made to Last’
Very pleased with purchase and delivery of single folding bed with deep sprung mattress and cover. Efficient and prompt delivery - thank you.
Products
Pleased to have purchased the cover as this not only looks smart and tidy it will protect the bed when it is not in us.
Barbara G
15/11/2023
Service
Very expensive product which absolutely does not increase the size of lips
Average delivery time. Happy enough
Verified Customer
14/11/2023
Service
Good service
Good easy ordering. Good communication, arrived as stated
Products
Good easy to use cover, keeps the bed neat and clean
Very nice bed. One small issue the screws to fix the headboard were not quite long enough, we managed to fix 2 but the third defeated us
Verified Customer
08/11/2023
Service
Swift service, highly recommended….
Very swift service, excellent product and of a high quality. Highly recommend. 😁😁😁
Products
Good quality for its use.
Value for money, excellent…..
Michael C Donaldson
04/11/2023
Service
DELIVERY WAS VERY QUICK BED COMFY FOR GUEST STAYIN FOR FEW NIGHTS
WOULD HILGHLY RECOMEND QUICK SEVICE AND COMFY BED
Anita Janet Baker
27/10/2023
Service
Excellent product 5 stars for comfort.
Very good product, very comfortable mattress and easy to use.
Products
Extremely comfortable. Easy to fold away.
Even though the carrier made a mess of delivery date customer service at made to last were very good in sorting out the problem.
John Browning
26/10/2023
Service
Excellent product
Ordered and delivered very promptly, good delivery service who unpacked the bed to check for faults before leaving which was very much appreciated. The bed is exactly as described and very comfortable. I only have one very small criticism and that relates to the headboard screws which could do with a slightly longer thread to make them easier to fit as I found them fiddly to fit.
Products
Excellent product, exactly as described
Verified Customer
25/10/2023
Service
first class company
very nice bed and mattress had a hole in the box when delivered nothing was damaged but the cover and a strap was missing emailed them once and everything was sorted would do buisness with them again thank you very much
anthony walters
23/10/2023
Service
Supplier Problem
No problem with ordering, bed was despatched directly from supplier. Only problem was the strap holding the folding bed together when bed was not in use. The strap was not long enough to hold the mattress together. We contacted the bed supplier who sent us another two straps to join together hoping that this would achieve the problem. The problem still existed. We purchased two bungee straps, one for each side of the bed, this solved the issue, bed mattress is now under the frame. This problem will only occur once the bed headboard is fixed to the bed. The five stars are only for Made To Last. Three stars for the bed supplier. Looking up reviews afterwards I found this to be a common problem, customers were using leather belts to keep the mattress together. Bed suppler has been informed of the outcome. My advice to them was to supply two folding metal clamps one for each side of the bed, this will solve the problem. This was a thick mattress so the problem might not occur on the cheaper range of mattress, where the mattress is thinner.
Products
Covers the bed well, good job as mattress strap, will not keep mattress together.
As mentioned in my overall review.
Stephen Haynes
20/10/2023
Service
Purchase worked well for me
Purchase process very good and product delivered in perfect condition. Only slight criticism was a disconnect between delivery dates and the courier delivery dates where the latter were limited and different to dates originally suggested by Made to Last
Products
Fine as you’d expect ……….
Good quality and superior mattress
Malcolm Brown
20/10/2023
Service
Great buy 5 star no problem,,,great delivery,
William Brannigan
15/10/2023
Service
Good quality
Website easy to navigate, find what we wanted and make a purchase. Delivery was on time and made with care. Good comms from the delivery company.
Products
The bed was delivered on time and with care. We used it for a week as soon as we bought it and it seems pretty decent quality. It folds up and goes down easily and is easy to wheel about. The person sleeping in it said it was comfortable which is important. The strap used to hold it together when it's folded broke almost immediately but not a big deal as I bought a better one from B&Q. Overall pretty happy with it.
Verified Customer
13/10/2023
Service
Occasional bed
Service as stated; excellent. Thank you. On time and good communication.
Products
Perfect for our needs. Occasional bed for visiting grandchildren. Solid and well made. It should last well
Verified Customer
11/10/2023
Service
Excellent
Prompt delivery and comfy bed!
Pam Bealing
20/09/2023
Service
Excellet communication. Fast delivery. Very satisfied with the product.
Verified Customer
06/09/2023
Service
First class
I was very pleased with my folding bed. Quality is excellent and the service was great
Verified Customer
06/09/2023
Service
Excellent service
Excellent service! My order was here exactly when they said it would be and communication was great
Products
A fantastic bed! So comfortable and it folds away neatly. It’s very sturdy . High quality mattress , all round great bef
Verified Customer
30/08/2023
Service
Disappointed not having a reply
The bed arrived safely unfortunately we are still waiting for the cover . I have phoned twice to report this, still waiting for a response.
Products
STILL HAVE NOT RECEIVED IT
Verified Customer
16/08/2023
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