- County of manufacture: Yorkshire
- Member since: 10/2018
- Number of reviews: 181
- Ratings
Jaybe
About Jaybe
Founded in Yorkshire with a passion for innovation and manufacturing, we are proud to be British Made. With manufacturing roots dating back to 1879; the Jay-Be brand was first launched in the 1980's and has since gained a reputation for creating innovative and desirable furniture. Over the years we have witnessed many changes to both our market and products but our core values remain the same. Reliability, Integrity and Innovation will always be at the heart of everything we do.
Customer reviews for Jaybe
At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.
It seems to be working well!
We are very proud to have been awarded the 2017 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK.
The reviews below relate to our customer service and product quality for Jaybe exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.
Service
fast delivery
Products
Impression Double Memory Foam Folding Guest Bed
I don't think much of the memory foam mattress.
One of the plastic strips for holding the bed in the folded position is missing. I phoned the manufacturer to get a replacement but no sign of it yet.
The bed takes up less space than a futon or sofa bed which was one of the reasons for buying it.
Date: April 21, 2019
Service
Excellent value, informative website and great customer service
I made an enquiry regarding delivery time on expected day of delivery and received a response immediately with a confirmed time.
Products
Jaybe Double Guest Bed Protective Storage Cover for Jubilee, Royal & Impression
Simple cover good fit, protects guest bed whilst stored
Impression Double Memory Foam Folding Guest Bed
Excellent small double guest bed, compact fold up ideal for small boxroom
Date: April 19, 2019
Service
Great product for a great price
Very happy with the bed... a lot cheaper than the bed shops for the same product.. will definitely use made to last again
Products
Jaybe Double Guest Bed Protective Storage Cover for Jubilee, Royal & Impression
Does the job perfect... great
Royal Double Pocket Sprung Folding Guest Bed
Great product for a great price
Date: April 18, 2019
Service
Good quality goods
Very speedy delivery. Good website easy to order. Task very quickly accomplished.
Products
Jay-be Jubilee Single Washable Mattress Protector / Fitted Sheet
The item is of very good quality. It washed and dries easily and is comfortable to lie on.
Date: April 18, 2019
Service
A very good bed
Folding bed lived up to expectations. A very nice piece of engineering. It works. Very comfortable.
Products
Jaybe Single J-BED Guest Bed Protective Storage Cover
Excellent. It fitted .good quality
Date: April 14, 2019
Service
great services delivered on time and to bed room for use
bed is excellent
Products
Jubilee Double Folding Bed with Airflow Mattress
bed just as stated very comfortable.great as a guest bed
Date: April 14, 2019
Service
Excellent service you get what you asked for good quality quick delivery.I will certainly use Made to Last again.
Products
Jay-be Visitor Single Folding Guest Bed With Contract Grade Mattress
Please see my previous review
Date: April 13, 2019
Service
Happy customers!
This is an amended review.
We purchased a made-to-last fold away bed with a a mesh support for the mattress. Although this was great from a space-saving point of view, the wire mesh was not adequately supportive so the mattress dipped, creating a hammock like effect, when in use. We were not happy with the product and contacted Jaybe to request product return and a refund. Jaybe were extremely responsive and replaced the bed for one with slats, which is extremely supportive and exactly what we needed. Thank you Jaybe for providing a great product and service. Happy customers!
Products
Jay-be Supreme Double Folding Guest Bed With Memory Foam Mattress
The service was fine in terms of Delivery etc. However, the product is fundamentally flawed as it lacks structural support and mimics a hammock, rather than a bed. It's a real shame because the concept and space saving aspect is excellent, but we won't be using it again, and would like to request a refund!
Date: April 12, 2019
Service
Web site easy to use good choice of products the fold up bed I bought is comfy but a little bit small for two people.The delivery service was poor I was told by Made to Last and the supplier that the bed was out for delivery on the Wednesday waited in all day but no bed arrived.The next day I rang the supplier who informed me that the driver had ran out of driving hours so could not deliver the bed on the Wednesday but promised it had been fast tracked for a before noon delivery on Thursday ,the bed arrived at 4:30pm very disappointed having to wait in two days for delivery.
Products
Jay-be Supreme Double Folding Guest Bed With Airflow Fibre Mattress
Bed is comfy folds up very easy and doesn’t take up much space when folded.Two people can sleep ok but the bed is much better for just one person.
Date: April 12, 2019
Service
Amazing service from Made to Last.
Products
Jaybe Crown Premier & Windermere Single Guest Bed Protective Storage Cover
Very good quality cover for my bed.
Date: April 07, 2019
Service
Top class service speedy delivery.
Products
Jay-be Guest Room Single Bedding Set
Top quality product would be happy to visit again.
Date: April 06, 2019
Service
Very efficient! Very easy to order and I received my bed in 2 days.
Products
Jubilee Double Folding Bed with Airflow Mattress
I was looking for a bed exactly like this for many years. Easy to store, superb quality, excellent price. Very impressed with made to last.
Date: April 05, 2019
Service
5 star service from made to last. I will buy from them again in future.
Products
Jubilee Single Folding Guest Bed with Airflow Mattress
This is a superb quality bed. Mu guest was so impressed with it that she is going to buy one too.
Date: April 05, 2019
Service
Excellent product, service, delivery. Would definitely recommend.
Date: April 05, 2019
Service
Fantastic Service and delivery
Great service, Arpan was so helpful
Products
Impression Double Memory Foam Folding Guest Bed
The Jaycee fold up bed is so comfortable, and is really easy to fold up and put down. Could not ask for a better bed. Well made and great design.
Jaybe Double Guest Bed Protective Storage Cover for Jubilee, Royal & Impression
Cover for the jaybe fold up bed is well made and will keep my guest bed clean.
Date: April 01, 2019
Service
prompt service
efficient and prompt processing of my order.
Products
Supreme Double Storage Cover For Supreme Folding Guest Beds
material used for the cover is not designed to last for any significant length of time and will disintegrate within five years.
Date: March 31, 2019
Service
Excellent in every way.
Excellent service in every way. Before purchasing I rang a very helpful and nice man at the Customer Services of Made to Last and was told to expect delivery very shortly on the Tuesday - which is exactly what happened. I would definitely use Made to Last again.
Date: March 29, 2019
Service
Very fast delivery item was exactly as described and I would recommend them and purchase again
Products
Jubilee Single Folding Guest Bed with Airflow Mattress
Very fast delivery item as described
Date: March 28, 2019
Service
Need to pay more attention to client needs.
We had to call the company and then call the delivery people to find out an approx delivery time.
The bed arrived at the time promised by the delivery company.
Bad PR that delivery times are not considered important by Made to Last.
Products
Jaybe Crown Premier Single Folding Bed with Sprung Mattress
The bed was delivered in a dirty and badly damaged cardboard box. The driver noted the damaged box and advised us to check the contents.
The bed itself was a little scratched in two unimportant places but otherwise OK.
Such a shame that on first appearance it looked like we had been sent a box that had been lying around a dirty warehouse for many months and was unloved.
This does not sat good things about the Made to Last standards in theire storage systems.
Date: March 28, 2019
Service
Superbly comfortable and snuggly, a wonderful nights rest!
Very prompt delivery with a smashing happy chappy! Bed its self is extremely comfortable, I was happily surprised, many thanks
Date: March 27, 2019