Facebook Pixel
Jaybe
Number of reviews:1006
Ratings:
4.7
Out of 5

Jaybe Product List

Items 1-18 of 95

per page
Set Ascending Direction

Items 1-18 of 95

per page
Set Ascending Direction
Jaybe

About Jaybe

Founded in Yorkshire with a passion for innovation and manufacturing, we are proud to be British Made. With manufacturing roots dating back to 1879; the Jay-Be brand was first launched in the 1980's and has since gained a reputation for creating innovative and desirable furniture. Over the years we have witnessed many changes to both our market and products but our core values remain the same. Reliability, Integrity and Innovation will always be at the heart of everything we do.

Terms & Conditions

For all Jaybe products purchased on the Made to Last website the resulting contract is between you and Made to Last.

We act as a retailer for Jaybe products. Jaybe will deliver the products directly to you but for any issues related to your order please contact Made to Last directly.

Your free guarantee covers the cost of replacement parts or product and labour where the product is faulty because of a manufacturing defect.

Our aim is to ensure that you are completely happy with your product so if you believe something is not as it should be, please let us know as soon as possible and we will do our best to address your concern.

Returns

Return Period: 14 days

DUE TO MANUFACTURING DEFECT

The product/s will be collected at manufacturers cost and 100% refund will be issued.

FOR NON-MANUFACTURING DEFECT - GUEST BEDS

The guest bed/s will be collected and a full refund will be issued, less a £35.00 fixed charge for the first product and £20 charge for every product thereafter to cover the cost of admin, collection, re-work or disposal.

FOR NON-MANUFACTURING DEFECT - SOFA BEDS

The sofa bed/s will be collected and a full credit will be issued, less 25% of original sale price to cover the cost of admin, collection, re-work or disposal.

Delivery

Free delivery.
We try our best to deliver every order in 3 working days. Occasionally deliveries get delayed but we will do our best to to rectify any late deliveries as quickly as possible. If you want then you can get in touch with us using the contact details in your order confirmation email.
Orders received before 10.00am will be dispatched the same day for delivery the Next Working Day.

For example:
Scenario 1
An order received before 10.00am on Tuesday will be dispatched on Tuesday afternoon and delivered on Wednesday.

Scenario 2
An order received after 10.00am on Tuesday will be dispatched on Wednesday and delivered on Thursday.

Scenario 3 weekend
An order received before 10.00am on Friday will be dispatched on Friday afternoon and delivered on Monday the following week.

Scenario 4 weekend
An order placed after 10.00am on Friday will be dispatched on Monday and delivered on Tuesday.
If the consumer is not available to sign for and receive the delivery, a “Calling Card” will be left for the consumer to arrange a redelivery at their convenience.

Customer Reviews for Jaybe

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2021 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Gold award every year from 2017 until 2020.

The reviews below relate to our customer service and product quality for Jaybe exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.

Service
Thank you - great product
This is a very comfortable bed, i am told by those who slept in it. Easy ordering, prompt delivery, well packaged. The mattress looks very deep. The only criticism is the keeper for the bed when folded kept pinging off, opening the bed. This was easily fixed by putting the keeper in upside down.
Huw Evans
22 Oct 2021
Service
A perfect bed for my 10 year old grand daughter when she comes to stay
Delighted eith my purchase
Products
Good value and service....
Verified Customer
22 Oct 2021
Service
Give customer realistic delivery times, we had to chase our order only to be told we would have to wait another 3 months
Products
You added 3 months on to our delivery date and didn’t bother to make us aware of this until we got in touch with you
Anthony Robotham
21 Oct 2021
Service
Disappointing
I ordered a foldaway bed which didn’t turn up. No one called to explain. When I called they apparently organised a delivery for 5 days later. It didn’t turn up. No call explaining. I phoned again only to be told there was a supply problem, there was no apology. The only good thing was the refund went through efficiently!
Verified Customer
21 Oct 2021
Service
Let down by delivery
Sadly the delivery date promised was not kept which no notice of delay. The next day, despite being told a signature would be required the product was dumped on the doorstep in full view of a major road opposite a school and busy bus stop. At short notice my son had taken a day of work to wait for the product and assured me that no one called.
Products
Brought for sons New flat, no feedback yet.
Les Gale
20 Oct 2021
Service
Delivery could be better
The delivery was shown as 2 days but actually takes about 10. There is no delivery tracking so there is no way to know when the goods will arrive. After making enquiries I was told that it would arrive on Friday, it turned up on Monday. The help from the after sales support lady was excellent.
Products
Well made, sturdy construction. Perfect for the job.
Verified Customer
6 Oct 2021
Service
Sorry to say, the items have yet to arrive!
Products
I cannot comment as the cushions have failed to arrive.
Verified Customer
6 Oct 2021
Service
Quality products & service
I have used Made to Last on a number of occasions & each time I have been completely satisfied with the service, delivery & products.
Products
Made to Last are the only supplier I could find that identified which folding bed the storage cover matched. Therefore making it much easier to choose the correct size.
Verified Customer
4 Oct 2021
Service
Excellent quality food out bed perfect for what we needed arrived a day later than expected but hey ho
Verified Customer
4 Oct 2021
Service
Disappointed
I ordered the bed online, no notice on the website to say the bed was out of stock. After a week of waiting for the delivery I called and was then informed they had no stock and were waiting for a delivery I cancelled my order and got a refund
Products
Cant comment as I cancelled the order due to no stock
Lynsay Eskdale
1 Oct 2021
Service
I would recommend Made to Last for quality and service
The service I received was outstanding and the quality of the product is exceptional!
Products
Great service and quality products
Margaret Bolding
29 Sep 2021
Service
Good Service Good Product
Antony Wood
29 Sep 2021
Service
Superb
Product as described, delivery spot on time
Products
Very good product, comfortable, well made
Alan Gilchrist
28 Sep 2021
Service
It was very good indeed, we had a problem with the frame and were sent a new frame in a week. You can’t ask for more
Products
Very comfortable just what we needed
Verified Customer
17 Sep 2021
Service
first rate simple engineering.
high quality product
Products
As promised - that is enough.
David Phillips
16 Sep 2021
Service
I am still awaiting delivery of my order, so I cannot give a rating
Products
I havent slept in the bed, but the colour is a great match, its firm and comfortable and firs the space well...and it looks good! What more could I want??
Verified Customer
13 Sep 2021
Service
All went according to plan,can’t ask for more. Only problem was the person the bed was for found the slats were felt through mattress so had to buy extra padding.
Verified Customer
13 Sep 2021
Service
Wait and see
5 star delivery and assembly. 2 star update on order delay
Products
Chair bed seems great. But time will tell if it really is built to last.
Simon Mitchell
10 Sep 2021
Service
useful product, very handy
Website was easy to use, delivery service was prompt ,haulier was polite and item arrived in good condition, would recommend both company and item
Products
Great put you up for guests and company was good to deal with
Daphne Hiest
10 Sep 2021
Service
Good customer service
Friendly,remove all packages,quick install,well communication.
Products
Love the mattress.can be use for every day to sleep.
Verified Customer
9 Sep 2021