Graftin Ltd Product List
You should complete this declaration if you are 'chronically sick or disabled' and the goods or services are for your own personal or domestic use. A family member or carer can complete this on your behalf if you wish.
You can find out more from the Helpsheets on the GOV.UK website or by telephoning the VAT Disabled Reliefs Helpline on Telephone: 0300 123 1073. HMRC staff cannot advise whether or not an individual is chronically sick or disabled.
A person is ‘chronically sick or disabled’ if he or she is a person:
- with a physical or mental impairment which has a long term and substantial adverse effect upon his or her ability to carry out everyday activities
- with a condition which the medical profession treats as a chronic sickness
It does not include an elderly person who is not disabled or chronically sick or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
For more information on VAT exemption please read this.
About Graftin Ltd
Terms & Conditions
All goods will correspond with their descriptions and be free from defects in material and craftsmanship.
Slight variations may occur where wood is used, such as grain, appearance and colour. We will not refund any product that has been damaged due to wear and tear or through improper use. All Graftin products are made to order therefore returns or refunds are only accepted if the product is defected, damaged or incorrect. All claims must be received within 14 days of receipt of goods via Made to Last. All products are inspected before leaving our premises so in the unlikely event of defected, damaged or incorrect products a claim must be submitted in writing to Made to Last who will coorinate with us.
We will require photographic evidence with every request for refund or exchange. In the event Graftin Ltd accept your claim we will then contact you with instructions and/or return address. Returns postage for damaged or incorrect items will be covered by us.
Customer Reviews for Graftin Ltd
At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.
It seems to be working well!
We are very proud to have been awarded the 2023 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Platinum award for 2022 and 2021 too.
The reviews below relate to our customer service and product quality for Mullan Lighting exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.