Long lasting British products for everyday life, straight from the maker
Freed of London has been designing and manufacturing beautiful dance shoes in the UK for 80 years and is one of the leading dance footwear and apparel brands in the industry, a true British heritage brand. Freed of London are proud of the fact that they hand make their shoes in their London, Leicester and Norwich factories.
Freed of Londonâ€™s story began in 1929 by Mr. Mrs Freed, as the first pointe shoe manufacturer to customise shoes to meet the specific needs of a dancer.
Over the years, Freed of London has evolved significantly incorporating Ballroom dancing shoes, wedding shoes and a capsule collection of ballet flats.
When you step into a pair of Freed of London shoes, your feet will touch years of history, experience and expertise in making the finest handcrafted shoes.
Our experience in the world of dance ensures our shoes are engineered to bring you the upmost comfort and support.
Delivery of Goods
1. Where a delivery date has been agreed, it is an estimate only. Freed shall use reasonable endeavors to deliver the Goods by the delivery date.
2. Carriage will be charged on orders placed in the United Kingdom which have an order value of less than Â£250.00 excluding VAT.
4. The method of carriage will be chosen by Freed unless otherwise agreed in writing with Freed in advance.
5. If you receive any incorrect goods in an order, or the quantities are not as stated on the delivery note, you are required to advise Freed of London within 7 working days
Retention of Title
6. Freed shall remain the sole and absolute owner (both legal and equitable) of the goods until the Agreed Price has been paid to Freed. If payment has not been made in accordance with Clause 9, Freed or Freed's appointed agent shall have the right to take immediate possession of and recover the goods and may enter the Customers premises for that purpose.
7. The customer must notify Freed in writing
7.1 of Goods which were damaged, defective or otherwise not of merchantable quality;
7.2 Short delivery of the Goods (i.e. the Customer has received less goods than was delivered) within 7 days of receipt of the Goods.
8. If the Customer fails to notify Freed in accordance with Clause 11, the Customer shall be deemed to have accepted that the Goods are not damaged, defective or not of merchantable quality and that they were delivered in the amount specified in the order unless the nature of the damage or defect was that it would not be apparent to a reasonable observant person save that in no event can Goods be returned after they have been in the possession of the Customer for 2 or more years. If the reason for return is because the Customer considers that the Goods are damaged, defective or of unmerchantable quality but in fact, they are not, then Freed shall have no liability and the Customer shall be liable for the Agreed Price.
9. Goods which the Customer considers to be defective, damaged, or otherwise not of merchantable quality must be returned to Freed with a Goods Returned note which explains why it considers that the goods are defective, damaged or not of merchantable quality.
10. Freed is under no obligation whatsoever to accept the return of goods which are of merchantable quality. If however, in exceptional circumstances and following a written application from a customer, Freed agrees to accept the return of goods of merchantable quality, such goods will be subject to a 20% handling charge.
Exclusion of liability
11. Freed's total liability to the Customer arising out of any breach by Freed of this contract or by reason of any other cause of action which arises out of the condition or delivery of the Goods to the Customer (including any action based on pre-contractual misrepresentation, negligent misstatement, negligence or breach of statutory duty but specifically excluding any liability arising out of a fraudulent act â€“ necessary to ensure that the term is not contrary to recent law on USTA and exclusion of liability) through the performance of the Contract shall be limited to the Agreed Price (excluding VAT).
12. Any claim made against Freed which does not fall within Clause 11 must be made in writing to Freed within 3 months of delivery of the Goods (6 months for deliveries outside the UK)
13. Freed warrants and only warrants that:
13.1 the goods are of merchantable quality;
13.2 It will use reasonable endeavors to deliver the Goods by the delivery date where such has been agreed.
All implied warranties or terms are, to the fullest extent permitted by law, excluded from the Contract.
14. Freed shall be discharged from any obligations to further perform this Contract, if performance of the Contract is prevented or delayed by any cause whatsoever beyond Freed's control including, war, government control, restrictions or prohibitions or any other government act or omission, fire, subsidence, sabotage, accident strike.
1 pair of shoes posted via royal mail is £3.90 not signed for. 2 pairs plus up to 50 pairs £6.50 via UPS.
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