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Coze Linen
County of manufacture:Hertfordshire
Number of reviews:0
Ratings:
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Coze Linen

About Coze Linen

Luxury brand Coze was born from expertise dating back over four generations to the very heart of London’s East End. The brand's core values and excellence that developed the original enterprise still stand today and are a crucial part of the Coze DNA.

Coze is very much a family run business who adhere to their community beliefs. Everyone that works with Coze is treated as part of the team and they are 100% committed to the standard of the working environment in addition to living conditions.

Coze has a strong heritage in providing some of the world’s leading five-star hotels with products ranging from luxury towelling through to table linen, sheets, and duvets. As a brand that focuses on sustainability at the forefront, your order will be gift wrapped in a Cotton Linen re-useable bag, in a cardboard box, and tied with ribbon.

Terms & Conditions

Coze products come with a 1-year warranty which includes items that are faulty.

If the item is faulty or damaged on arrival, Coze covers the cost of the collection and replacement. In some cases, it may not be cost-effective to collect back the faulty item so we will just replace it. Coze always reviews these on a case-by-case basis. If you prefer a refund we will of course credit them including their original delivery charge.

Guarantee does not include accidental damage.

Returns

Return Period: 14

If you would like to return an item because you have changed your mind, you can do so within 14 days by either posting the item back (recorded delivery is possible so the package can be tracked) or we can arrange a DPD collection for a £10 charge.

Once the item has been received back into our warehouse a credit will be processed minus the collection charge if applicable.

Goods that are being returned must be unused and in their original packaging.

Delivery

Free Delivery. Your product will be delivered within 3 to 5 business days of your order date.

Customer Reviews for Coze Linen

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2021 Platinum Trusted Service Award by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. We also received the Gold award every year from 2017 until 2020.

The reviews below relate to our customer service and product quality for Coze Linen exclusively and show you what our existing customers think about the supplier and us. On this page we only show a maximum of the 20 most recent reviews for this supplier. All product reviews can be seen on the product pages.