We despatch on 48 hour Parcelforce delivery service. This service is FREE of charge.
Please email us with clear Instructions on what to do if you will not be at home to receive the parcel
Returns should be sent to our workshop. If the item is proven faulty we will refund the postage cost, otherwise the customer must bear the carriage cost.
Initially please contact us on the details given in your order confirmation email to get our address.
The guarantee is offered on the workmanship of the product. Please follow care instructions that are sent to you with your product. If the care instructions are not followed it may invalidate the guarantee.
Oak from Wyre Forest, Worcestershire & Iron from Shropshire
County of Manufacture:
Care & Maintenance
All products are supplied with full care instructions.
You can use the cast iron bowls, lids and pans straight from the box
Simply wash in hot water
Do not use soap or detergent
Immediately dry with a towel
For best results we recommend that you give the bowl, lid or pan an extra coating of flax oil before first use
You can do this by following the instructions on re-seasoning at home that come with your product
The more you use the cast or spun iron and carefully follow the care instructions, the better the seasoned coating will become.
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