You should complete this declaration if you are 'chronically sick or disabled' and the goods or services are for your own personal or domestic use. A family member or carer can complete this on your behalf if you wish.
You can find out more from the Helpsheets on the GOV.UK website or by telephoning the VAT Disabled Reliefs Helpline on Telephone: 0300 123 1073. HMRC staff cannot advise whether or not an individual is chronically sick or disabled.
A person is ‘chronically sick or disabled’ if he or she is a person:
- with a physical or mental impairment which has a long term and substantial adverse effect upon his or her ability to carry out everyday activities
- with a condition which the medical profession treats as a chronic sickness
It does not include an elderly person who is not disabled or chronically sick or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
For more information on VAT exemption please read this.
Enjoy Earning Loyalty Points whilst Shopping Sustainably.
At Made to Last we very much value that you choose to purchase our products and have introduced a loyalty points scheme to thank you for doing so.
You can earn Reward points on your purchases and for other simple actions.
To earn reward points you need to be a registered customer. Register here and earn your first 50 reward points.
Earn Reward points for:
Registering with Made to Last
For simply registering on our website you will earn 50 reward points.
Every time you make a purchase on Made to Last (as a registered customer) you will earn 1 point for every £1 you spend (Ex VAT).
After purchasing at Made to Last we email all customers a few weeks after receiving your item via our 3rd party review platform, Feefo, to ask for feedback on your purchase.
This really helps other customers make more informed and better decisions about the products that they purchase so we reward you for giving your feedback.
Regardless of how positive/negative your review is you earn 125 points for leaving a review at Feefo - again - you need to be a registered customer in order to receive the points.
Let us know your birthday and each time it passes we will give you 100 reward points.
***Points expire 1 year after receiving them.
Enjoying your earned rewards
When you purchase anything at Made to Last if you have any reward points in your account then on the checkout page you will see a section appear below/next to (depending on device) the payment method that shows you your loyalty points balance.
50 points = £1
You can select how many points to use on each purchase.