Our Customer Reviews

Feefo Gold Trusted Service

At Made to Last we understand how important customer care is. Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

It seems to be working well!

We are very proud to have been awarded the 2017 Gold Trusted Service by Feefo, the independent ratings experts meaning that we have one of the highest service ratings levels amongst retailers in the UK. The reviews below relate to our customer service and show you what our existing customers think about us.

To read reviews on our individual products please visit the product pages and click on the "Reviews" tab to read what has been said.

very good product for the money, Had to contact seller because they did not include headboard fixing bolts, they arrived two days later. Guest that slept on the bed reported a comfortable night . I would recommend product
- Verified Customer
Ordering was easy & the product is very comfy so we are pleased with the purchase. The bed was delivered to our daughters address as required. She called to say the delivery company didn't give her any time to answer the door so left with an elderly neighbour. It was a large, heavy item that she had to then get backto her house.She emailed me about this & how the packaging was damaged & dirty. There was no plastic covering of any sort on the bed inside the boxes so we were lucky it was not marked/damaged.
- Sue Knowles,
Quick service and well packaged.
- Verified Customer
Exactly what we needed, a 2' 6" wide folding bed to have in our spare bedroom along with the double bed for when our youngest grandson comes from abroad with his Mam & Dad. Most others are 3' wide and the narrow bed gives just that bit more space, not many of these around. Excellant quality, easy to assemble and a very fair price.
- Verified Customer
Good customer care when ordering. Delivered with no problems and sofa looks really good.
- Verified Customer
First class service. Would not hesitate to use again. Only positive comments to say. Thanks very much.
- Verified Customer
I found the team incredibly helpful over the phone. They were willing to accommodate my delivery request and very quick to respond to emails. Would really recommend using this company :)
- Verified Customer
Good service
- Colin Wright,
Had a cheaper version and I was nominated to use it last xmas when family came to stay it was useless so got this new one it is much better I used to try out for two nights great thick matress had a good sleep only draw back for me putting up and down but I am over 70 so not to strong and that also say's how well made this is worth the extra money
- jill parkes,
Excellent Product and Service
- Verified Customer
Fold up bed
- Paul McAvoy,
Very good and prompt services very pleased.
- william salmon,
Excellent service, delivered on a day to suit me, the bed is perfect for what it is needed for
- Verified Customer
Fast response and delivered on time. Exactly fit for purpose.
- Donald Munro,
Delivery was as scheduled. Packaging perfect
- Gwen Brown,
Good customer service, very prompt delivery, great item at a great price.
- Verified Customer
Well made and very comfortable guest bed so pleased i now have two
- Roger Saunders,
I AM VERY HAPPY WITH BED JUST WHAT I NEEDED FOR GRANDAUGHTER WHEN SHE COMES TO STAY DELIVERY WAS QUICK WOULD RECOMEND
- JANETTA CAIRNS,
Very quickly dispatched.Excellent customer service.Good product at a reasonable price
- Verified Customer
Item was delivered very quickly and in perfect condition. A very good service
- Verified Customer

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