"As all of our products are made to order, unfortunately we don't accept refunds. However, if you do have an issue with your item we will make every effort resolve the issue.
Please retain the packaging to send the furniture back to us. We will always pay for return postage If the fault is ours."
If our furniture develops a structural fault, or stops working as expected we will fix it, replace or refund you. If the fault is due to furniture being exposed to heat sources and weather, this would be considered inappropriate use and therefore be outside the guarantee.
County of Manufacture:
Care & Maintenance
For everyday care, wiping with a slightly damp, clean cloth is fine. Any stain should be removed immediately from the surface with mild solution of soap & water. Use coasters to prevent heat from marking the finish.