We love hearing that our customers are happy so we hope you will be delighted with your Cosy Mama purchase but unwanted goods can be exchanged for an item of the same value or lower.
Please return goods unworn/unused in perfect condition including any gift packaging within 14 days. Please use insured delivery as we cannot be held responsible for anything that gets lost or damaged in transit. Postage costs for delivery or return cannot be refunded and postage costs will be applied for delivery of exchanged goods.
Specially commissioned goods cannot be returned or cancelled.
Cancellation by us:
We reserve the right to cancel the contract between us if:
a) we have insufficient stock to fulfil your order
b) we are not able to deliver to your area
c) one or more of the goods you ordered was listed at an incorrect price due to a typographical error.
If we do cancel your contract we will notify you by e-mail and will re-credit your account with the amount paid as soon as possible but in any event within 30 days of your order.